Transport for London
Assistant Executive Manager
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Role: Assistant Executive Manager
Salary: Circa £35,500 depending on skills, knowledge and experience
Band: 2
Position type: TfL Permanent
Location: Palestra (Southwark - London) /Hybrid
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Job Purpose
The Assistant Executive Manager will play a crucial role in providing support for the wider Executive Support Office for the Chief People Office (CPO), directorate or office across the key areas of: Administration, Governance, Advisory, and non-operational Resourcing. This role will form part of a team responsible for ensuring the respective directorate or office is able to achieve its objectives and manage wider business priorities.
This role will work closely with the Executive Manager in supporting with the day to day management and administration of the Executive Office for CPO.
Key Accountabilities
- Providing support on administration, advisory, governance and all Executive Support matters for CPO, working with other Executive Office role holders to deliver activities in a timely and effective manner
- Responsible for supporting the Governance process in CPO, ensuring that relevant stakeholders are informed of critical governance deadlines and they have clear guidance on governance papers to support efficient decision making
- Responsible for supporting in the management and delivery of internal administrative processes within the CPO directorate. This includes supporting the Headcount Controls process.
- Responsible for the ownership and improvement of processes for effective handling of work, internally and across directorate areas, ensuring compliance with management system rules
- Responsible for coordinating engagement with business partners/specialist teams and commissioning support services across different business areas in TfL
- Accountable for providing support to the office in facilitating engagement and communication with internal and external stakeholders on matters impacting governance and decision making
- Accountable for preparing governance packs for senior meetings to support effective decision making
- Accountable for the efficient co-ordination and maintaining of information, documents and records for the respective directorate or office
- Accountable for supporting the wider directorate in the administration and engagement of internal Safety Health and Environment (SHE) obligations for the area
- Accountable for supporting activities which contribute to the success of TfL’s internal governance processes, this includes collating information and managing the submission process of papers for Boards, Panels and Committees
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Skills, Knowledge And Experience
Knowledge
- Knowledge of coordinating the Governance process for a complex organization
- Knowledge of Microsoft Office applications and especially PowerPoint, SharePoint, Word and Excel
- Awareness of the scope and purpose of an Executive Support Office
- Good knowledge of resourcing processes and especially managing Headcount controls
- Awareness of internal & external communication methods
- Awareness of TfLs political relationships with key internal & external stakeholders
- Knowledge of how to support strategic business management and planning practices
- Knowledge of project management standards and processes
Skills
- Excellent written and verbal communication skills
- Good Knowledge of Microsoft Office applications including SharePoint
- Ability to build effective working relationships with colleagues across the organisation at all levels, including senior stakeholders at Director level
- Ability to plan and organise effectively, managing conflicting priorities and meeting deadlines
- Flexible in providing support in varying activities across the office environment
- Good influencing skills in the context of engaging with internal and external stakeholders of varying complexity and seniority
Experience
- Experience of engaging with internal and external stakeholders
- Experience of working within a large and complex organisation with political considerations
- Experience of supporting directorates or offices with a wide range of administrative tasks including Head Count controls for resourcing
- Experience of engaging in external queries / correspondence representing TfL positively
Equality, diversity, and inclusion
We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.
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Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.
Application Process
Please apply using your 2-page CV and a brief cover letter up to 400 words. PDF format preferred and do not include any photographs or images.
The closing date for applications is Sunday 30th August 2026 @ 23:59.
Interviews will be held w/c 14th of September 2026.
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Vetting Process
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
- 30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme (optional)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
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