Berkeley Group Plc
Assistant Facilities Manager
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Department: Build to Rent
Location: Oval, London
Description
Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail.
Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord.
At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting – one that prioritises quality, integrity, and excellence at every stage.
What You'll Be Doing
The Assistant Facilities Manager will support the Facilities Manager in maintaining building services, coordinating contractors, liaising with compliance and health and safety colleagues, and improving operational efficiency across the Berkeley Living portfolio. This is a proactive, hands-on role focused on maintaining high standards and supporting a safe, comfortable resident environment.
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Day-to-day of the role
- Oversee routine work orders, inspections, and recording actions, ensuring compliance and work completion is within SLA and to expected standards.
- Maintaining site documentation and compliance records up to date.
- Monitoring contractor attendance and completion quality, reviewing service reports, and addressing remedial work by obtaining quotations and preparing recommendations.
- Conduct regular site inspections, monitoring utility, pest-control, landscaping, waste management, and general safety and condition of the site.
- Maintain a professional, resident-focused approach when coordinating works in occupied buildings and homes.
- Communicate clearly with operational teams so residents receive timely and accurate updates.
- Help ensure planned and reactive works minimize disruption and uphold Berkeley Living service standards.
- First-line handling of escalated facilities enquiries and complaints.
- Provide support to on-site team with maintenance queries and problems.
- Keeping track of expenditure and maintaining oversight of the budget. Assist in budget planning.
- Supporting sustainability data collection and recording.
- Raising and tracking purchase orders for planned reactive and remedial work across the portfolio.
- Escalating overdue, high-cost, safety-critical, or technically complex matters to FM.
- Support technical and lifecycle projects as and when required.
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Hybrid role split across the Berkeley Living portfolio - travel to sites would need to be via public transport or your own car.
Locations are:
- Hendon
- Wembley
- Staines
- Slough
- Kidbrooke
- Wood Green
What You'll Bring
- Experience in facilities management, building operations, maintenance coordination, or a related property environment.
- Experience within Build to Rent, PRS, or luxury residential settings would be advantageous.
- Good working knowledge of building systems, maintenance practices, and compliance requirements.
- Experience coordinating contractors and suppliers and monitoring service delivery.
- Strong organisational and problem-solving skills with a practical, hands-on approach.
- Clear communication skills and confidence liaising with residents, colleagues, contractors, and external stakeholders.
- A proactive, resident-focused mindset and willingness to work flexibly across a portfolio.
- A recognised health and safety qualification such as IOSH or NEBOSH would be desirable.
Hours:
Monday to Friday 8am to 5pm.
Why join us?
- 25 days annual leave, increasing with service to 33 days.
- Health and wellbeing benefits including Private Medical Insurance.
- Lifestyle benefits including access to an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
Internal applicants: If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.
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