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CBRE Global Workplace Solutions
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Facilities Manager to join our Team in London on a permanent basis. This is a great opportunity for an experienced candidate to join one of our global accounts within the Financial and Professional Services Sector.
Purpose of The Job
The successful candidate will provide leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded. The AFM will be responsible for managing the 2 Workplace coordinators, 2 Receptionists and Mailroom lead.
Key Responsibilities
- To provide leadership and ensure that contractual commitments are met and exceeded.
- Ensuring business policies and processes are effectively communicated and implemented within the contract.
- Ensure the provision of a healthy and safe working environment in accordance with clients and company health and safety policy and that CBRE services and subcontractors activities adhere to those policies.
- Play an active role as a change agent driving hospitality led FM through the service delivery model.
- Ensuring site Health and safety standards are met and a safe working environment is upheld by all teams.
- Working with other operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
- Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
- Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
- Promoting and maintaining the core Values of CBRE.
- Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
- Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
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Person Specification
Education
- A good basic education is essential
- English and Maths GCSE A to C grade.
- Professional trade qualifications, leadership experience
Experience
- Experience working within M&E building maintenance.
- Demonstrate experience & understanding of current Health & Safety.
- Demonstrate management experience.
Skills
- Good communication skills essential, both verbal and written
- A level of IT literacy – Word, Excel, Outlook, Client online systems.
- Report writing.
Attributes
- Smart & presentable.
- Ability to communicate effectively with clients on behalf of CBRE.
- Attendance at management and Client meetings as required
- Undertake additional training as required
- Flexible, adaptable team player with a positive “can do attitude”
- Ability to work under pressure and support the team
- Effective personal time management essential.
- Ability to see the bigger picture and close out problems
Leadership
- Strong supervision capabilities
- Ability to be self-motivating.
- Ability to motivate and lead a small team
Customer Satisfaction
- A high-level focus on the achievement of total customer satisfaction
- A high level of flexibility and a positive attitude to innovation and change.
- Commitment to the ongoing success of the business.
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About CBRE Global Workplace Solutions
As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
Application Process
Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being shortlisted for the role.
No agencies please.
Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
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