Rainbows Hospice for Children and Young People
Assistant Furniture Delivery Service Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Are you an experienced commercial van driver looking for your next exciting challenge? Do you enjoy being part of a team, solving problems on the go, and making a real difference in your local community? If so, we’d love to hear from you!
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-shortening conditions and terminal illnesses across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
As part of our retail growth, we opened an exciting new Furniture, Fashion and Donation Store in Shepshed in January of this year. Larger than our existing boutiques, this flagship-style store is now recruiting an Assistant Furniture Delivery Service Manager to help oversee the collection and delivery of donated furniture and stock from customers’ homes and local businesses.
Location: Joining Unit to Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN.
Due to the requirements of this role, you will be driving around the East Midlands, covering Leicestershire, Nottinghamshire, Derbyshire, Northamptonshire and Lincolnshire, therefore, a full driving license is essential.
Hours & Salary:
- 37.5 hours per week
- £25,000 p/a FTE
About The Role
Assist in managing the collection and delivery of donated stock from customers and businesses to support store sales and profit targets. Take responsibility for the company van’s upkeep and deliver exceptional customer service both on-site and off.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities:
- Deliver and collect furniture/stock professionally
- Support the Furniture Delivery Service Manager with planning collections, managing volunteers, and van maintenance
- Collect and distribute corporate stock as needed
- Generate stock via social media following Rainbows’ guidelines
- Report incidents and van damage promptly
- Assess stock condition and communicate with customers
- Promote and process Gift Aid donations
- Ensure correct loading and delivery of stock
- Assist with moving and displaying furniture to maximise sales
- Provide store cover during management absences
- Drive vehicles safely and follow the Highway Code
- Promote the store and engage with the local community
- Keep the van clean and tidy
- Carry out PAT testing and furniture assembly (training provided)
Further responsibilities can be found by downloading the Job Description.
Essential Requirements
- Excellent customer service skills with the ability to implement agreed standards of service with delivery and collection service and instore
- The ability to recruit, train and motivate volunteers.
- Able to manage logistics of delivery service
- Driving licence
- Experience of driving a commercial van
Desirable Requirements
- Previous experience in a retail environment
- Experience of carrying and lifting furniture
- Experience of managing customer-facing delivery service
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Further requirements can be found by downloading the Person Specification.
Our Benefits include:
- Eligibility to join blue light card discount scheme and Company Shop.
- Healthcare Cashback plan.
- Life Assurance.
- 27 days holiday
- Plus bank holiday allowance but expectation to work bank holidays in this role.
- Contributory pension scheme or Salary Sacrifice Pension Scheme
- Free access to an employee assistance programme
- Wellbeing support and access to Mental Health First Aiders
- Unofficial benefits: Fun events, All staff away days, Guest visitors
For further information about this role and the responsibilities please contact Anton Wilson - Furniture Delivery Service Manager on anton.wilson@rainbows.co.uk, or Georgie Spencer - Store Manager - on georgie.spencer@rainbows.co.uk
To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team at recruitment@rainbows.co.uk
This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre-employment screening, including employment referencing covering the past five years.
Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London