Assistant Housekeeping Manager (Maternity cover)

• Support the Executive Housekeeper in leading and supervising the housekeeping team, ensuring all bedrooms, public areas and back-of-house areas are maintained to the highest standards of cleanliness and presentation.
• Assist in organising and coordinating daily cleaning schedules, allocating tasks based on occupancy levels and operational requirements.
• Carry out regular inspections of guest rooms, public areas and facilities, ensuring quality standards are consistently achieved and any issues are addressed promptly.
• Support the recruitment, training, coaching and development of housekeeping team members to ensure exceptional performance and service standards.
• Monitor stock levels of cleaning products, linen and guest amenities, assisting with ordering and inventory management to prevent shortages.
• Support the management of the laundry operation, ensuring quality standards are maintained and linen availability meets business needs.
• Work closely with Front Office, Maintenance and other hotel departments to ensure rooms are available on time and guests receive a seamless experience.
• Assist with responding to guest requests and resolving housekeeping-related concerns in a professional and timely manner.
• Promote and maintain health, safety and COSHH compliance throughout the department, ensuring safe working practices are followed at all times.
• Support the Executive Housekeeper with departmental administration, rota management, payroll processes and cost control initiatives.

What We Need From You

• Previous experience in a housekeeping supervisory or management role within a hotel or hospitality environment.
• Strong leadership skills with the ability to motivate, coach and develop a diverse team.
• Excellent attention to detail and a passion for delivering exceptional cleanliness and presentation standards.
• Strong organisational skills with the ability to prioritise effectively in a fast-paced environment.
• Excellent communication and interpersonal skills with the confidence to build positive working relationships across departments.
• A sound understanding of health, safety, hygiene and COSHH requirements.
• Good administrative and IT skills, with experience of rota planning and stock management being advantageous.
• A proactive and hands-on approach, leading by example and supporting the team where needed.
• Flexibility to work a variety of shifts, including weekends, bank holidays and occasional evenings in line with business requirements.
• A positive attitude and a genuine commitment to creating memorable experiences for our guests.

WHY JOIN THE MILNER YORK?

At The Milner York, we are proud of our heritage, our people and the exceptional guest experiences we deliver. This is an exciting opportunity to join a supportive team and gain valuable leadership experience within a prestigious four-star hotel.

If you are passionate about hospitality, thrive in a fast-paced environment and are looking for your next challenge, we would love to hear from you.

Apply today and become part of our Milner family.

This is a fixed-term maternity cover position.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com. #RBHIND