Chase Buchanan
Assistant Letting Manager
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Company: Chase Buchanan
Job Title: Assistant Letting Manager
Location: West Drayton
Base Salary: £28,500
OTE: £50,000
Hours: Monday - Friday 08.45 - 18:00, Saturday 09.30 - 16.30, working alternate Saturdays.
We're looking for an ambitious and experienced Assistant Lettings Manager to join our West Drayton office.
This is an excellent opportunity for a successful Senior Lettings Negotiator or Assistant Manager looking to take the next step in their career. Working closely with the Lettings Manager, you'll play a key role in driving new business, supporting and developing the team, and delivering an exceptional service to landlords and tenants.
You'll be a confident communicator with a strong understanding of the local lettings market, a passion for winning instructions and the ability to lead by example in a fast-paced environment.
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Responsibilities:
- Conducting market appraisals and winning new lettings and property management instructions.
- Building strong relationships with landlords, applicants and prospective clients.
- Identifying opportunities to win business from competing agents.
- Supporting and motivating the lettings team to achieve individual and branch targets.
- Leading morning meetings and taking responsibility for the office when required.
- Monitoring team activity, including viewings, offers, applicant registrations and business generation.
- Matching applicants to available properties and conducting viewings.
- Negotiating offers between landlords and tenants.
- Providing landlords with regular updates on marketing activity, viewings and offers.
- Progressing agreed lets through referencing, compliance and tenancy progression.
- Maintaining accurate records across company systems.
- Supporting the induction, coaching and development of team members.
- Ensuring the branch operates professionally and in line with company procedures and lettings legislation, including Right to Rent requirements.
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Experience:
- Previous experience within residential lettings.
- A proven track record of conducting market appraisals and winning new business.
- Strong negotiation, communication and relationship-building skills.
- Experience supporting or mentoring a lettings team.
- A proactive, target-driven approach.
- Good knowledge of the local rental market and current lettings legislation.
- Excellent organisational skills with strong attention to detail.
- The ability to prioritise workloads in a busy environment.
- A professional, positive and customer-focused attitude.
- A full UK driving licence.
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