Complete Estate Agents
Assistant Lettings Manager
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Assistant Lettings Manager – Growth, New Business & Uncapped Earning Potential
Are you an ambitious lettings professional who isn’t afraid to pick up the phone, create opportunities and ask for the business? Complete is growing, and we’re looking for an Assistant Lettings Manager with a strong new-business mindset to help drive the next stage of that growth.
We want someone who doesn’t simply wait for the phone to ring. You’ll be someone who enjoys speaking to people, building relationships, following up opportunities and actively searching for new landlords and new instructions. You’ll be comfortable picking up the phone, having commercial conversations and, importantly, asking for the business.
If you’re motivated by winning instructions, achieving targets and seeing your earnings grow as a result of your own performance, this could be a great next step.
This Role Is About Growth
Alongside delivering a fantastic service to our existing landlords and tenants, a key part of your role will be helping us grow our lettings portfolio.
That means being proactive. You’ll identify opportunities, make calls, follow up leads, speak to prospective landlords, conduct market appraisals and build relationships that turn into new instructions.
We’re looking for someone with the confidence and persistence to hear “not right now” and still follow up, maintain the relationship and create an opportunity for the future.
You won’t be expected to sit back and wait for new business to arrive – we want someone who enjoys going out and finding it.
What You’ll Be Doing
- Proactively searching for and generating new lettings business
- Picking up the phone and speaking to prospective landlords
- Following up leads and previous market appraisal opportunities
- Asking for market appraisals, instructions and referrals
- Generating and conducting market appraisals
- Converting opportunities into new instructions
- Building and maintaining strong relationships with landlords
- Developing effective property marketing
- Preparing tenancies and associated legal documentation
- Maintaining high standards of lettings compliance
- Supporting the wider team and contributing to Complete’s continued growth
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Who Are We Looking For?
You could already be an Assistant Lettings Manager, or you may be an exceptional Senior Negotiator who is ready for more responsibility and wants the opportunity to progress.
Experience matters, but attitude and commercial drive are just as important to us.
We want someone who:
- Is confident picking up the phone and creating conversations
- Enjoys prospecting and searching for new business
- Is comfortable asking for the business
- Is target-driven and motivated by results
- Has a proven track record of achieving targets
- Can build strong, long-term relationships with landlords
- Is persistent and follows opportunities through
- Wants to develop their career and increase their earning potential
- Has excellent attention to detail
- Is ARLA qualified or can demonstrate sound knowledge of lettings legislation
- Holds a full UK driving licence
- Is willing to work across different locations
If the idea of making prospecting calls makes you uncomfortable, this probably isn’t the role for you. But if you enjoy the challenge of turning a conversation into an appraisal, an appraisal into an instruction and an instruction into a long-term client, we want to talk to you.
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Why Complete?
We’re growing – and you can grow with us. As our business expands, we want to create opportunities for the people who help make that growth happen. Perform well, bring in business and demonstrate what you can do, and there is genuine scope to take on greater responsibility and progress within Complete.
- Uncapped earning potential - We believe performance should be rewarded. Alongside a competitive salary, you’ll have uncapped commission, so the more successful you are, the greater your earning potential.
- Genuine career progression - We’re not looking for someone who simply wants their next job. We’re looking for someone who wants to build their career with us.
- Training, support & recognition - You’ll join a supportive team with opportunities for continued training and development, alongside regular awards and incentives recognising great performance.
What We Offer
- Competitive salary
- Uncapped commission
- Genuine long-term career progression
- Opportunity to progress as our business grows
- Regular awards and incentives
- Training and professional development
- Mileage and expenses
- 20 days’ annual leave plus bank holidays
This is a full-time role, working across our offices in Teignbridge and Exeter, and will include weekend working.
Think You Can Help Us Grow?
If you’re ambitious, commercially minded and not afraid to pick up the phone, find an opportunity and ask for the business, we’d love to hear from you.
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