University of Sussex
Assistant Library Officer (Evening and Weekends) Ref: 43542 (Part Time)
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About The Role
This is an exciting opportunity to work in the Library’s User Experience team as an Assistant Library Officer (Evening and Weekends).
In this role you will help us to deliver an excellent customer service outside of core hours by providing information, advice and guidance to users of the Library while working on our service points.
This includes liaising with service users, Library staff and other teams in relation to their queries and requests and to provide accurate information, advice, and guidance on the range of services and activities available within the Library.
You will support wider library work through projects as well as student support and membership enquiries. You will engage with users on a range of user experience and customer service matters.
About You
You will have effective planning, organisation and prioritisation skills, and the ability to build strong relationships with colleagues and service users.
You will have excellent communication and interpersonal skills in order to provide information and respond to queries.
You will have the ability to work independently and use your initiative to support the effective running of the evening and weekend service.
Having an interest in helping people and an ability to problem-solve will be crucial.
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About Our Division
The Library, Culture & Heritage Division was established in 2024, consisting of the University of Sussex Library, the Keep archive service (in partnership with East Sussex County Council and Brighton & Hove City Council) and Attenborough Centre for the Creative Arts – a multi-disciplinary arts centre. The newly formed Division is currently developing its strategic plan, making it an exciting time to join us.
Founded in 1961, the University Library is an important research facility in the UK with exceptional services and internationally significant collections. Today the Library is far more than a building and a collection of printed materials. It plays a central role in the creation, publication, application and preservation of knowledge and research at our thriving University.
As a crucial partner in the University’s learning and research agendas, the Library constantly seeks ways to be as closely connected as possible to the changing nature of the work of Schools to contribute fully to the enrichment of the lives of their students and the advancement of their research.
Please find further information regarding the division at Library: University of Sussex.
Why work here
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Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme.
Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it’s our people that make us great and we want you to be part of that.
Find Out More About Our Reward And Benefits Package.
Find out about our equality, diversity and inclusion.
Further Key Information
Please contact Antony Groves (A.Groves@sussex.ac.uk) for informal enquiries.
The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.
Eligibility
Visa Sponsorship Queries: This role is not eligible for sponsorship under the Skilled Worker route.
The University requires that work undertaken for the University is performed in the UK.
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