WSH Group
Assistant Manager
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Company Description
We are looking for a strong, motivated, and hands-on Assistant Manager / Catering Supervisor to join our catering team at Uxbridge College.
This is an ideal opportunity for someone who has a passion for food, excellent customer service skills, and the confidence to support the day-to-day running of a busy catering operation.
Working closely with the Catering Manager and Chef, you will play an important role in ensuring the service operates efficiently, commercially, and to a consistently high standard.
£14.00 per hour, 35h per week. 38 weeks per year (term time only). Monday - Friday
Job Description
Key Responsibilities:
- Assist the Catering Manager in recruiting, selecting, and managing staff to meet site, client, and company needs; assess performance, identify training requirements, and conduct development reviews with active management plans in place.
- Ensure all employees receive mandatory and compliance training aligned with company standards; develop annual training plans and conduct regular team briefings to communicate targets, standards, and company/client information.
- Maintain food, health, and safety standards across all operations; conduct risk assessments, record and report accidents, and ensure all employees adhere to company policies and procedures at all times.
- Deliver excellent customer service by being visible during meal periods, monitoring feedback, and consistently exceeding food service and value expectations; maintain innovative presentation and service standards.
- Maintain effective client relationships by understanding their needs and ensuring all agreed service objectives are met; attend catering committee meetings as required and present financial information to clients as directed.
- Ensure equipment is well maintained and in good working order; make recommendations for renewal and replacement; establish and maintain location cleaning schedules.
- Lead by example, motivating the team to take pride in their work; ensure company procedures are understood and practiced; act as a positive ambassador for the business and treat others with respect.
- Attend all required training, meetings, and health and safety courses; take responsibility for own development and demonstrate commitment to company values in all aspects of the role.
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Qualifications
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The successful candidate will ideally have:
- Previous experience as a Supervisor, Assistant Manager, Chef Supervisor, or Catering Manager.
- Strong food and catering knowledge with a genuine interest in delivering quality food.
- Excellent customer service and communication skills.
- Good financial and commercial awareness, including understanding of food costs, labor, stock, and waste.
- Good knowledge of food safety, allergens, and health & safety.
- Strong organizational skills, attention to detail, and the ability to lead and motivate a team with a proactive, hands-on approach.
Rate Per Hour: £13.50 - £14.50
Employment Type: Permanent - Term Time
Hours Per Week: 35
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