Hotel Oasis
Assistant Manager Administrative
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Company Description
Hotel Oasis is a hospitality business committed to providing a comfortable, welcoming environment for guests from around the world. Located in London, the hotel focuses on delivering high-quality service, efficient operations, and a memorable guest experience. Team members are encouraged to collaborate, take initiative, and support one another in maintaining smooth daily operations. The organization values professionalism, reliability, and a strong customer-service mindset. Working at Hotel Oasis offers opportunities to grow within a dynamic and service-oriented environment.
Role Description
The Assistant Manager Administrative is a full-time, on-site role based at Hotel Oasis in London. This role supports the smooth running of hotel administration by overseeing front-office documentation, maintaining records, and coordinating internal communication between departments. Daily tasks include managing schedules, handling correspondence, preparing reports, and ensuring compliance with internal policies and procedures. The Assistant Manager Administrative assists with guest inquiries that involve administrative processes, supports basic HR and onboarding documentation, and helps track budgets and expenses under the guidance of senior management. The role also involves monitoring office supplies, maintaining filing systems, and contributing to process improvements that enhance efficiency and guest service.
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Qualifications
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- Candidates should possess strong administrative and organizational skills, including experience with scheduling, record-keeping, and office management.
- Candidates should possess proficiency with digital tools such as office productivity software (e.g., word processing, spreadsheets, email systems) and basic data entry.
- Candidates should possess effective communication and interpersonal skills, with the ability to interact professionally with guests, colleagues, and external partners.
- Candidates should possess problem-solving and time-management abilities, including prioritizing tasks and working accurately in a fast-paced environment.
- Candidates should possess customer-service skills and a service-oriented attitude, ideally with experience in hospitality or a similar client-facing sector.
- Candidates should possess attention to detail and reliability in handling confidential information and following policies and procedures.
- Relevant education such as a diploma or degree in business administration, hospitality management, or a related field is beneficial.
- Prior experience in hotel administration or front-office coordination in a hospitality environment is an advantage.
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