KPMG UK
Assistant Manager (Deployment), Cyber and Digital Health
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Cyber & Digital Health – Assistant Manager (D Grade)
Location: Birmingham, Leeds, London or Manchester (with travel)
Service Line: Infrastructure, Government & Healthcare (IGH) Consulting
Specialism: Digital Healthcare
About Us
KPMG is a leading advisor to organisations across the UK Infrastructure, Government and Healthcare sectors. Our Digital Health Advisory capability sits within our high-growth IGH Consulting practice and supports health and care organisations as they transform digitally to improve patient outcomes and operational productivity.
Our team partners with NHS Trusts, Integrated Care Systems, Arm’s Length Bodies and central government to navigate complex digital change, redesign clinical and operational pathways, and unlock productivity through data, technology, and workforce optimisation.
We are an inclusive, ambitious and collaborative team committed to shaping the future of digital health. We encourage applications from all backgrounds and offer flexible working to support diverse needs.
Summary of Role Purpose
As an Assistant Manager specialising in Digital Health Deployment, you will help healthcare organisations turn digital ambition into practical frontline change. The role is focused on deploying digital, data and technology solutions into live clinical and operational environments, ensuring they are adopted safely, effectively and at pace.
You will support the planning, mobilisation and delivery of complex deployments across technologies such as Electronic Patient Records (EPR), Ambient Voice Technology (AVT), virtual care, remote monitoring, analytics and other digital health solutions. This requires someone with proven delivery experience, resilience and the tenacity to unblock challenges, engage frontline teams and maintain momentum from readiness through go-live, stabilisation and optimisation.
Description of the Role
- Lead deployment workstreams that move digital, data and technology solutions from design into live frontline use.
- Support mobilisation, readiness assessment, deployment planning, implementation and adoption activities across clinical and operational settings.
- Coordinate activity across clinical, operational, digital, data, technical, information governance, cyber and supplier teams.
- Support deployment of EPR, AVT, virtual care, remote monitoring, analytics and other digital health technologies, including cutover planning, command centre activities and go-live support.
- Translate deployment plans into practical frontline actions, resolving blockers and maintaining pace across complex stakeholder environments.
- Monitor programme risks, issues, dependencies, readiness criteria, deployment milestones and benefits-related measures.
- Lead programme governance, reporting and assurance activities, with a clear focus on delivery confidence and operational adoption.
- Support transition from deployment into stabilisation, optimisation and benefits realisation phases.
- Apply structured implementation, change, adoption and programme management methodologies to complex healthcare environments.
- Support business development and proposition development activities linked to digital health deployment, adoption and technology-enabled transformation.
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Role Dimensions
Leadership & Management
- Lead deployment-focused delivery teams and workstreams, creating pace, structure and accountability across complex programmes.
- Bring a practical, hands-on delivery mindset to frontline implementation, helping teams move from planning to adoption in live healthcare environments.
- Manage competing priorities across multiple programme stakeholders while maintaining focus on critical path, readiness and go-live outcomes.
- Coach analysts and support development activities, sharing practical deployment experience and implementation discipline.
Stakeholder Interactions & Challenges
- Work with programme leadership, frontline clinical and operational teams, technology vendors, digital teams and executive stakeholders.
- Build trust with frontline users by understanding operational pressures, clinical workflows and the practical realities of adopting new technology.
- Support resolution of deployment risks, readiness gaps, adoption challenges and delivery blockers with urgency and persistence.
- Facilitate alignment across multiple delivery teams, ensuring decisions translate into action and measurable progress.
Impact, Risk, Accountability & Governance
- Responsible for successful delivery of deployment workstreams, including readiness, cutover, go-live, stabilisation and adoption activities.
- Support programme assurance and governance processes, providing clear insight on delivery confidence, risks, dependencies and operational impact.
- Ensure deployment activities are delivered to agreed quality standards, with appropriate consideration of patient safety, information governance, cyber resilience and benefits realisation.
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The Person
Essential Experience
- Experience delivering large-scale healthcare technology deployment programmes in complex clinical or operational environments.
- Demonstrable experience supporting the deployment of digital, data and technology solutions into frontline healthcare settings.
- Hands-on experience supporting EPR implementations, including readiness, cutover, command centre, go-live, stabilisation, adoption and optimisation activities.
- Experience deploying or supporting adoption of wider digital health technologies such as AVT, virtual care, remote monitoring, analytics, automation or AI-enabled solutions.
- Evidence of tenacity in delivery: able to unblock issues, manage ambiguity, sustain momentum and drive action across challenging stakeholder environments.
- Understanding of programme, project, change, adoption and implementation management methodologies.
- Experience managing deployment plans, readiness trackers, RAID logs, risks, dependencies, decision logs, governance forums and delivery reporting.
- Strong understanding of healthcare operational processes, clinical workflows and the practical challenges of implementing technology in live care environments.
- Knowledge of major EPR platforms and associated digital health technologies, suppliers and deployment approaches.
- Ability to work credibly with frontline clinical and operational teams, translating programme objectives into practical actions and adoption plans.
- Strong PowerPoint and executive reporting capability, with the ability to create clear materials for senior stakeholders.
- Strong Excel skills supporting programme reporting, delivery performance management and benefits tracking.
- Experience applying GenAI and agentic AI tools to improve programme delivery, reporting, knowledge management and implementation efficiency.
- Excellent stakeholder management, communication and programme delivery skills.
- Previous experience working within NHS Trusts, Integrated Care Systems, Healthcare ALBs or healthcare innovation function is highly advantageous.
Qualifications
- Degree or equivalent qualification in a relevant discipline
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