Ocorian
Assistant Manager | Investor Services
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Company Description
Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance
We help clients succeed by unlocking new value through expertise, trust, and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals, and family offices.
With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.
Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.
Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.
Scale: With more than 1,500 colleagues, we operate across 20+ countries. Our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.
Job Description
Please note that for this role we will accept applicants from Belfast, Jersey, Guernsey, and the Isle of Man.
Purpose of the Job
We are seeking an experienced and knowledgeable professional to join our Investor Services team as an Assistant Manager. This is a key oversight and control role responsible for supporting the delivery and governance of the Client Due Diligence (CDD) framework within Ocorian's Jersey-regulated funds business. Reporting to the Head of Investor Services, Jersey, you will act as a subject matter expert in Anti-Money Laundering (AML)/Combating the Financing of Terrorism (CFT) and investor due diligence, providing guidance on investor onboarding, periodic reviews, and higher-risk investor relationships.
The successful candidate will play a pivotal role in ensuring compliance with Jersey regulatory requirements, maintaining high standards of risk management, and supporting colleagues across the Funds business with complex CDD matters.
Main Responsibilities
- Review and perform CDD assessments for a variety of investor types, including simplified, standard, and high-risk investors and structures.
- Conduct investor and client database checks to identify existing relationships and ensure accurate record management.
- Review and prepare detailed ownership and structure charts, identifying controllers and Ultimate Beneficial Owners (UBOs).
- Identify any deficiencies in CDD documentation and work with Fund Administrators and stakeholders to obtain the required information.
- Support investor screening activities and ensure all required checks and documentation are completed accurately.
- Maintain and oversee the Investor CDD Tracker, ensuring records remain accurate and up to date.
- Provide technical support, coaching, and guidance to team members on CDD and AML/CFT matters.
- Act as a point of escalation for more complex or higher-risk investor cases.
- Deputise for the CDD Manager when required.
- Liaise with Compliance, FATCA/CRS specialists, and wider business stakeholders to obtain guidance, approvals, and sign-off where necessary.
- Maintain a strong understanding of local and international regulatory requirements, ensuring simplified, standard, and enhanced due diligence measures are applied appropriately.
- Monitor and assess risk exposure, ensuring internal controls, review processes, and operational procedures are followed consistently.
- Escalate significant risks, issues, or concerns to senior management and Directors where appropriate.
- Support wider CDD, Investor Services, and Funds team initiatives as required.
- Contribute to the continuous improvement of processes, controls, and service delivery across the function.
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Qualifications
- Significant experience in CDD/KYC, AML/CFT, or a related compliance-focused role.
- Experience within a funds, financial services, investment management, trust, or corporate services environment would be advantageous.
- Professional qualifications or relevant certifications in AML, Compliance, Governance, or Financial Services are desirable but not essential.
Knowledge, Skills, and Experience
- Strong experience conducting and overseeing client due diligence and investor onboarding activities.
- Good understanding of AML/CFT legislation, regulatory obligations, and risk-based approaches to due diligence.
- Knowledge of Jersey AML/CFT legislation and the JFSC AML/CFT Handbook would be highly beneficial, although not essential.
- Experience reviewing complex ownership structures and identifying Ultimate Beneficial Owners.
- Understanding of enhanced due diligence requirements and the management of higher-risk investor relationships.
- Knowledge of cross-border CDD requirements and international regulatory considerations.
- Strong analytical and investigative skills, with the ability to assess risk and make informed recommendations.
- Excellent organizational skills and ability to manage multiple priorities effectively.
- Strong IT skills and confidence working across multiple systems and databases.
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Competencies
- Strong communication and stakeholder management skills, with the ability to influence and collaborate across all levels of the business.
- Confident in providing guidance and technical expertise on AML/CFT and CDD matters.
- Proactive and solutions-focused approach to problem-solving.
- Excellent attention to detail and commitment to accuracy.
- Strong judgement and decision-making skills within a risk and regulatory framework.
- Able to prioritize effectively and deliver high-quality work within deadlines.
- Supportive team player who enjoys coaching and developing others.
- Adaptable, resilient, and comfortable managing complex or evolving regulatory requirements.
- Committed to maintaining the highest standards of integrity, professionalism, and client service.
Additional Information
All staff are expected to embody our three core values. These values underpin everything that we do and reflect the skills and behaviors we all need to be successful.
- We are AMBITIOUS - We think and act globally, seizing every opportunity to support our clients and staff - wherever in the world they may be.
- We are AGILE - Our independence from any financial institution gives us the flexibility and freedom to keep things simple, efficient, and effective.
- We are COLLABORATIVE - We take the time to understand our clients' needs so that we can deliver personalized solutions every time.
Equal Opportunities for Everyone
Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected]. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, or disability status.
Region: UK, CI, and Ireland
Jurisdiction: Belfast
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