Buzz Bingo
Assistant Manager - Live Bingo
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Live Bingo Assistant Manager
Location: Nottingham Studios (with occasional club visits as required)
Salary: Up to £35,000 per annum
Contract: Full Time (40 hours)
Join the Buzz Bingo Team
At Buzz Bingo, we're all about bringing people together, creating unforgettable experiences, and building a community our customers love. We're looking for an enthusiastic and inspiring Live Bingo Assistant Manager to help deliver exceptional Live Bingo experiences across our online and retail channels.
If you're a people-focused leader who thrives in a fast-paced environment, enjoys developing teams, and is passionate about customer experience, we'd love to hear from you.
The Role
Reporting to the Customer Operations Manager - Live Bingo, you'll lead a team of Live Hosts and Chat Hosts, ensuring every session is engaging, compliant and delivered to a high standard.
You'll support team performance, customer engagement, operational delivery and commercial success, while helping to create memorable experiences for our players.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You'll Get in Return
- Company performance annual bonus
- 5 weeks annual leave plus public holidays
- Holiday Buy Scheme
- 50% discount on bingo, food and soft drinks
- Help@Hand healthcare support for you and your family
- Thrive mental wellbeing app
- Buzz Learning and apprenticeship opportunities
- Employee recognition programme
- Refer a Friend Scheme
- Life Assurance and Pension Scheme
- Access to Mental Health Advocates
What You'll Be Doing
- Leading, coaching and developing a team of Live Hosts and Chat Hosts.
- Supporting recruitment, onboarding and performance management.
- Delivering engaging Live Bingo sessions and outstanding customer experiences.
- Managing social media activity, promotions and customer engagement initiatives.
- Overseeing day-to-day operations, scheduling and reporting.
- Monitoring performance, driving continuous improvement and achieving KPIs.
- Supporting payroll, operational costs and accurate customer payouts.
- Ensuring compliance with gaming regulations, safer gambling and company policies.
- Deputising for the Customer Operations Manager when required.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We're Looking For
- Experience leading or coaching customer-facing teams.
- Strong people development and communication skills.
- Excellent organisational and problem-solving abilities.
- Ability to work in a fast-paced environment and prioritise effectively.
- A passion for customer experience, entertainment and team success.
- Experience in customer engagement, live operations, hospitality, retail or a similar environment.
- Knowledge of gaming compliance and safer gambling is desirable but not essential.
Ready to bring the Buzz Bingo community to life?
Apply today and be part of something special.
#BB1
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills