Vulnerability & Remediation Management

• Maintain the resilience vulnerability register and associated action plans.
• Support annual resilience vulnerability assessments relating to Important Business Services.
• Coordinate evidence collection and monitor progress against remediation plans.
• Escalate overdue or material resilience actions through appropriate governance channels.
• Produce reporting on vulnerabilities, actions, themes and delivery progress.

Incident Management & Lessons Learned

• Support the administration of Incident Management and Crisis Management arrangements.
• Maintain incident records, action logs, contact information and supporting documentation.
• Coordinate post-incident reviews and capture lessons identified and remediation actions.
• Track completion of incident actions and support reporting of recurring themes.
• Provide coordination and documentation support during significant incidents where required.

Governance, Reporting & Stakeholder Support

• Prepare Operational Resilience management information, dashboards and committee papers.
• Maintain governance records, decisions, actions and supporting evidence.
• Support regulatory self-assessments, audits, assurance reviews and information requests.
• Engage with stakeholders across the Bank to obtain resilience information and deliver agreed activities.
• Support Operational Resilience training, awareness and communications.
• Monitor relevant regulatory and industry developments and help reflect changes in internal documentation.

About Us

At Hampden Bank, we provide private banking as it should be: approachable, accessible expertise delivered through loyal, long-lasting client relationships. Personalised service is at the core of our business, with a culture that is built on relationships. We take the time to get to know our clients to help them achieve their aspirations.

Why join us

As a growing and ambitious company, we seek people to join our team who share our values; Proud Ownership, Absolute Integrity, Total Inclusivity, Winning Teamwork and Purposeful Growth.

We are committed to an inclusive culture where everyone is comfortable to be their authentic self. We recognise, value and respect diverse cultures, knowledge, and identities. We work together to ensure collaboration, development, and success for everyone, supporting them to thrive and reach their potential.

We offer exciting career opportunities through professional and personal development, and have an extensive range of benefits you can enjoy.

To apply

Please submit your CV by the closing date. Please remember, on occasion we do receive more applications than expected we may bring the closing date forward, so please do apply promptly.

If you require reasonable adjustments to be made during the recruitment process, please let us know by contacting the People Team and we will endeavour assist you.

If you are excited about this opportunity and think you can bring value to the role and Hampden Bank, but your experience does not align perfectly with every aspect of what we are looking for, we would be happy to hear from you.

If you have any questions or are interested in learning more about the role, please contact the People Team and we will get back to you as soon as possible.

Hybrid working / flexible working

We support hybrid working and our policy is that colleagues spend at least 60% of their working week in the office to connect and collaborate with their colleagues.

We are open to considering requests from candidates who are looking for flexible arrangements. Please talk to us at interview about the flexibility you are looking for, and we will explore what is possible for the role. We cannot promise to meet every request, but we will not judge you for asking.