Assistant Manager, Plant Talent Experience

Job Purpose:

This role is responsible for administering all Plant Talent Experience, ensuring efficient document processing, personnel services, and timely resolution of employee issues. The role focuses on maintaining accurate employee information, providing top-quality support to Ceer employees within SLAs, and actively contributing to continuous improvement initiatives.

Key Functional Responsibilities:

• Update and maintain accurate employee information in the Masar system “SuccessFactors”.
• Ensure timely and accurate processing of employees' documents, such as contracts and other related documentation.
• Provide guidance and clarification to employees regarding Human Resources policies and procedures.
• Develop suitable action plans to address any discrepancies or issues related to employees' information and documentation.
• Fulfill employee requests in a timely and accurate manner.
• Provide effective and timely resolution of employee issues and grievances.
• Administer personnel services, including renewing employees' contracts and updating relevant documentation in the Masar system.
• Proactively identify opportunities for process improvement and contribute to the implementation of best practices.
• Stay updated on relevant regulations.
• Supervise Plant Talent Experience, including task assignment, support, guidance, vendor coordination, and maintaining regulatory knowledge.
• Prepare reports, manage administrative issues, and contribute to policy development.