Space NK
Assistant Manager (37.5 hours)
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About the Role – Assistant Manager
If you love beauty, you’re in the right place. Space NK is the ultimate curator of over 100 of the most in-demand, highly innovative, and boundary-pushing beauty brands, serving as the go-to destination for worldwide beauty discovery.
Together, through our neighbourhood stores, online presence, and loyalty scheme, Space NK has built a thriving community in which customers can discover beauty. The customer is always at the heart of everything we do, and we constantly strive to meet their needs through exploration, experimentation, and enjoyment.
This role involves supporting the Store Manager to maximise sales and profitability while fostering and retaining a high-performing team.
About You
You should demonstrate:
- An ability to deliver a ‘customer-first’ experience, with leadership to coach and motivate the team
- Commercial acumen to analyse reports and drive business opportunities
- Strong communication skills
- An ability to prioritise effectively and manage organisation
- Honesty and integrity in all working relationships
- Financial awareness to identify and develop key performance behaviours within the team
- A drive to build strong working relationships with support office departments
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Key Responsibilities
Customer and Product Excellence
- Ensure consistent product training and knowledge to deliver unbiased, high-quality customer advice
Commercial Performance
- Exceed sales targets and company acquisition targets for N.dulge
- Analyse sales reports (including ATV, AUS, and conversion targets) to monitor daily, weekly, and monthly performance
People Management & Development
- Assist the Store Manager in payroll budget management, ensuring effective scheduling and staff planning to stay within budget
- Support recruiting, retaining, and building diverse teams that uphold our customer-first culture
- Maintain inclusive, engaging environments where employees can thrive
- Lead with confidence when delivering feedback and managing performance in line with company policies
- Inspire and motivate the team, encouraging strong role modelling
Operational Excellence
- Audit and maintain stock accuracy, adhering to handling policies to reduce loss
- Identify opportunities and drive business improvements using data insights
Why Work at Space NK?
At Space NK, we:
- Celebrate beauty, innovation, and community in everything we do
- Foster a supportive workplace culture focused on growth, diversity, inclusion, and belonging
- Prioritise customer needs at every stage
- Belong to a company that values you as an individual— professional and personal
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For more information about working here: 🔹 Our benefits 🔹 Diversity, inclusion, and belonging values – visit our website
Equal Opportunities at Space NK
Space NK is an equal opportunities employer. Only shortlisted candidates will be contacted. Applicants must have the legal right to live and work in the UK.
How We Use Your Information
We process your job application information to assess your suitability for this role (or similar roles if the position becomes available again within 12 months).
- Our current system is not automated – all applications will be manually reviewed.
- Applications will be retained for 12 months from submission.
- If you prefer not to be considered for future opportunities, request a "right to be forgotten" by emailing our recruitment team with "RIGHT TO BE FORGOTTEN" in the subject line. You’ll receive confirmation of deletion if removed.
You can expect transparency regarding how your application data is used—we’ll always keep you informed. Otherwise, your consent remains active.
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