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Greene King

Assistant Manager

Welwyn Garden City
£31k – £35k/yr
Posted about 21 hours ago
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Company Description

đŸ» Ready to take your next step in hospitality?

Are you an experienced Assistant Manager, Supervisor or Team Leader looking for a role where you can really make your mark?

Doctor’s Tonic is a lively Urban Social pub in Welwyn Garden City, and we're looking for an Assistant Manager to join the team and help take the business forward.

With live sport, DJs, quizzes, live music, function space, a large garden and plenty of personality, there's always something happening at Doctor’s Tonic.

If you love busy pubs, great teams and creating brilliant experiences for customers, you could be exactly who we're looking for.

âšœ Why Doctor’s Tonic?

Because no two shifts are quite the same.

Doctor’s Tonic is a social pub with a real community feel, welcoming around 160 guests across two floors, with a large front garden and space for functions and celebrations.

We're passionate about live sport, with Sky Sports and TNT Sports showing the big games, and have a particularly strong following from Arsenal fans.

When the football isn't on, there's still plenty happening – from Monday quiz nights to DJs on Friday and Saturday, alongside live music and private events.

We're looking for an Assistant Manager who wants to be part of the action, develop their team and help shape the future of the pub.

Job Description

🚀 What's the opportunity?

As Assistant Manager, you'll be a key part of the management team, working closely with the General Manager to run the pub and drive the business forward.

This isn't a role where you'll simply be waiting for the next step.

You'll have the opportunity to develop your leadership skills, take ownership and grow your career while helping make Doctor’s Tonic a great place to work and visit.

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You'll have the opportunity to:

  • Support the General Manager with the day-to-day running of the pub.
  • Take the lead in their absence and confidently run a busy shift.
  • Lead, motivate and develop the team, helping everyone perform at their best.
  • Create a fantastic atmosphere for customers across busy services, sporting events and entertainment nights.
  • Help grow our food, drink, sport and events offer.
  • Make the most of our large garden, two-floor operation and function space.
  • Build strong relationships with customers and make sure they keep coming back.
  • Support with recruitment, training and development of the team.
  • Champion high standards across service, food, safety and compliance.
  • Bring ideas to the table and help identify new ways to grow the business.
  • Support the pub's social media and digital presence as we look at new ways to engage with our customers.

Qualifications

👊 What we're looking for

We're looking for someone who is confident, energetic and genuinely enjoys leading people.

You'll ideally have:

  • Previous experience as an Assistant Manager, Supervisor, Team Leader or similar in hospitality.
  • Experience working in a busy pub, restaurant, bar or other fast-paced customer environment.
  • A genuine passion for hospitality and creating great customer experiences.
  • Strong communication and people skills.
  • The ability to motivate a team and get the best out of those around you.
  • Confidence to make decisions and take control of a busy shift.
  • A positive, hands-on approach – you'll be happy getting stuck in alongside your team.
  • An interest in sport, particularly football, would be a real advantage.
  • High standards and attention to detail.
  • The ambition to develop your career and progress within Greene King.

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Additional Information

🎁 And there's plenty in it for you...

We're all about rewarding our team's hard work, so as well as a competitive salary and pension contribution, you'll receive:

  • Career development opportunities across our well-known Greene King brands.
  • Training and development at every stage of your career.
  • 33% discount for you and 15% for your loved ones across our brands.
  • 50% discount for you and 25% for your loved ones at Greene King Inns and hotels.
  • Free employee assistance programme covering mental health, wellbeing, financial and legal support.
  • Enhanced family-friendly maternity and paternity policies.
  • Menopause Friendly Employer.
  • Refer a friend and earn up to ÂŁ1,500.
  • Wagestream – access your earned wages before payday.
  • Retail discounts, including up to 30% off at Superdrug and exclusive Three Mobile offers.

🚀 Ready for your next move?

If you're ready to step up, lead a team and build your career in hospitality, we'd love to hear from you.

Bring your energy. Lead the team. Make Doctor’s Tonic your own.

Apply today!

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Salary for Advertising: ÂŁ31,000 - ÂŁ35,000 + Bonus

Dept. L4/House: Doctors Tonic (Welwyn Garden) - 01503

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Skills

Leadership
Team management
Customer service
Hospitality management
Communication
Decision making
Staff training
Recruitment
Operational management
Conflict resolution
Social media management
Compliance
Performance management
Event coordination

Location

Welwyn Garden City, England, United Kingdom

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