York and Scarborough Teaching Hospitals NHS Foundation Trust
Assistant Medical Secretary
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We have an excellent opportunity for a motivated and well-organised individual, to join our team as an Assistant Medical Secretary within the Rheumatology Department at York Hospital.
Applications are invited from suitably qualified and experienced candidates to join our busy team, to provide secretarial support to the Rheumatology Consultants and the wider clinical teams.
Responsibilities
- Typing clinical and administrative letters
- Answering telephone enquiries from patients, GPs and colleagues from within the Trust from various staffing groups
- Utilise strong administrative and audio-typing skills, supported by relevant experience or qualifications, to produce accurate clinical correspondence.
- Print, process, transmit, and distribute patient correspondence and results letters, ensuring deadlines are met and items are sent promptly to the post room where required.
- Offer cross-cover and administrative support to Medical Secretaries across the wider Rheumatology Department when required.
- Undertake a range of general administrative and office duties to support the efficient day-to-day running of the service.
- Demonstrate excellent organisational skills, with the ability to manage and prioritise a varied and demanding workload.
- Maintain effective communication with members of the medical secretary team and wider staff.
- Adhere to strict standards of confidentiality, data protection, and professionalism at all times.
- Communicate clearly and professionally with patients, demonstrating a confident and courteous telephone manner.
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Requirements
- Excellent administration/secretarial skills and audio-typing experience/qualifications are required, together with demonstrable customer service skills and experience.
- You will be involved in supporting a busy clinical service, gaining exposure to complex medical terminology and developing a strong understanding of pathways and patient care processes.
- This is an opportunity to build your administrative skills within a supportive and collaborative team, while contributing to the effective and efficient running of a fast-paced clinical department.
Benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
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For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
For further details / informal visits contact:
- Name: Amy Hutchinson
- Job title: Service Manager for Rheumatology
- Email address: amy.hutchinson15@nhs.net
- Telephone number: 01904 726234
We look forward to receiving your application!
For More Information About Our Trust, Please Visit
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