Baukjen & Isabella Oliver (House of Baukjen)
Assistant Merchandiser

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Job Title: Assistant Merchandiser
Reporting To: Head of Merchandiser
Job Type: Permanent
Salary: Competitive
Location: Hybrid with at least 3 days a week at head office - NW1 8AH
Working Hours: 8:45am – 5:30pm Flexi-time schemes based around core working hours.
Eligibility: Must be eligible to work in the UK.
About us
At House of Baukjen, we make a difference. You can too.
Home to two brands, Baukjen and Isabella Oliver – we create timeless, carefully crafted pieces that empower women. With a clear purpose, we are on a mission to put people and the planet at the heart of everything we do. We are looking to welcome like-minded people to join our family. Those who are passionate about change and hope to leave the world in a better place than it was found.
Being one of the highest scoring B Corps in the UK and Europe, we hold ourselves to high standards and ensure we uphold responsible and ethical practices, proving that fashion can be good. As the only fashion brand ever to receive a United Nations Climate Action Award, we want you to help us shape a future where sustainability is no longer a trend, but the new normal. Are you ready to shake up the fashion industry?
About the Role
The Merchandising team at House of Baukjen play a key role in realising the commercial opportunities created by our product across Baukjen and Isabella Oliver, online and through our partners. The Assistant Merchandiser is responsible for supporting the Merchandiser in delivering the planning and trading strategy, by driving income through effective stock and intake management, maximising online visual merchandising, maintaining accurate stock reports and protecting availability on our never out of stock lines. The Assistant Merchandiser will take ownership of the weekly delivery tracking, and will work closely with Production, Ecommerce and Marketing to ensure that the right product lands at the right time and is presented to the customer in the best possible way.
Key Accountabilities:
- Assists the Merchandiser with providing accurate, relevant weekly trade analysis and stock cover to maximise income across all channels
- Demonstrates commercial awareness through delivering concise category and line performance, suggesting actions on repeats
- Responsible for delivery management, owning the intake calendar and tracking every order from placement through to warehouse receipt
- Supporting Catalogue launches, and sales tracking
- Works closely with Production, resolve delays and re-phase intake so that launches land on time, alignment with marketing and digital teams
- Responsible for online visual merchandising of product listing pages, positioning newness, best sellers and key trade priorities to maximise conversion
- Regularly reviews site sorting, category structure and product grouping using sales and traffic data, and completes site walks to check availability, imagery and pricing are correct
- Works with Ecommerce and Creative to ensure launches, campaigns and promotions are reflected on site accurately and on time
- Builds and maintains accurate seasonal line cards covering product order quantities
- Responsible for never out of stock (NOOS) lines, monitoring availability by size and colour weekly and raising repeat orders in good time to prevent lost sales
- Analyses size ratios and rates of sale on core lines to refine buy depths, reducing both stockouts and overstocks
- Reports on NOOS availability and lost sales, driving improvements with Buying and Production
- Efficient use of all merchandising systems, assisting in creating new or improving existing reports and processes
- Openness to take on additional admin tasks where necessary
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Job Role Competencies:
- Intermediate to advanced Excel skills (lookups, pivot tables, building clear reports)
- Computer literate and ability to learn new systems
- Highly organised, good prioritisation skills
- Attention to detail and care for data accuracy
- Collaborative, with strong interpersonal skills
- Good commercial and market awareness
- Disciplined and results oriented
- Curious, continuous learning mindset
- Good presentation skills


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Key Experience Required:
- Previous experience at Assistant Merchandiser level, or an established Merchandising Admin Assistant, within fashion or lifestyle retail
- Experience in an online-led or omni-channel business is highly desirable
- Experience of ecommerce site merchandising, ideally on Shopify, is an advantage
- Competent in AI, keen to implement new ways of working
About You:
- You are passionate about leaving the planet in a better place
- You’re a self-starter, self-motivated, very well organised and proactive
- You have a great work ethic and positive attitude
- You’re a team player with excellent collaboration and communication skills
- You can multi-task in a fast pace environment
Our benefits
- Hybrid flexi office working with 3 days working per week at our Headquarters in Chalk Farm, London
- Flexi-time schemes based around core working hours 8.45 – 5.30pm, whether in the office or working from home
- 21 days annual leave + 8 bank holidays
- Living Wage Employer
- Generous Staff Discount and Sample Sales
- Seasonal clothing allowance
- Generous Friends and Family Discount
- Company Pension Scheme
- Employee Assisted Program (EAP) offering mental wellbeing services
- Length of Service Awards
- Employee referral incentive
- Cycle to work scheme
- Volunteer Day
If you feel this role is totally you, we would love to hear from you! Please send us an email telling us about yourself and include examples of your work. Please let us know why you think you’re a great candidate for this role. Please email Joanna Wyatt at Joanna.Wyatt@HouseofBaukjen.com
Please note, we unfortunately can only reply to those that are successful for the next stage. Our apologies!
Izzie & Ollie Ltd is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
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