Assistant National MDT Coordinator

Collect and use data to facilitate ongoing audit and MDT peer review

• Work closely with the wider clinical team to develop and implement MDT audits in relevant specialties.
• In conjunction with the team, help identify patients eligible for inclusion in audits and support any relevant research projects in this area.
• Undertake audits of a range of MDT activities as guided by the team, collating and critically analysing audit data and developing reports to demonstrate compliance and to facilitate and support service redesign.
• Work closely with MDT members to review what they do well and what they need to improve, identifying actions to achieve this.
• Contribute to policy and practice changes arising from audits, complaints, requests or new research based evidence.
• Work with others to identify the effectiveness of Spire MDT services against agreed criteria and national guidance.
• Develop and implement processes to support peer review of Spire MDTs, including a review schedule and organising reviews as and when they become due.
• Participate in the peer review process when required, alongside other members of the team.

Develop own knowledge and practice in MDT service provision

• Evaluate own knowledge and practice and make effective use of appropriate learning opportunities.
• Prepare for and actively take part in Spire Healthcare’s enabling excellence programme and set personal development objectives.
• Maintain personal development portfolio, applying own new learning to the future development of MDT services.
• Use knowledge and learning to develop new or revised policies and processes for MDT services across Spire.
• Provide advice and support on approaches to MDT services, proactively and on request.
• Encourage others to make realistic self-assessment and application of knowledge and skills.
• Contribute to the development of a learning culture within Spire Healthcare.
• Alert managers to resource issues which affect learning, development and performance.

Provide and receive complex, sensitive or contentious information

• Handle highly sensitive and confidential information on a daily basis. There may be a need to discuss information with patients and relatives as a part of the job role.
• Communicate with a range of clinical and non-clinical team members and facilitate communication between different members of the team and between MDT services when required.
• Be the point of contact for Spire MDT service information requests and the collation and production of statistical and other types of information.
• Prioritise all incoming messages and requests, investigating and dealing with as many as possible and bringing others to the attention of the appropriate person in a suitable timescale.
• Ensure confidentiality of patient information in line with data protection legislation, best practice and Spire Healthcare policies.
• Communicate information only to those people who have a right and need to know it, consistent with Spire Healthcare procedures and the law.
• Promote good practice, consistent with legislation and Spire Healthcare policies.

Monitor, maintain and promote own and others’ health and safety and security

• Undertake work activities and related training as defined in Spire Healthcare’s health and safety policies and procedures.
• Complete Display work screen assessment every 2 years.
• Identify and assess the potential risks of self and others in own work area.
• Maintain a safe working environment for self, colleagues, patients and others.
• Monitor work areas and practices ensuring they are free from hazards and conform to health and safety legislation.
• Ensure colleagues know own location at all times during working hours.
• Summon immediate help for any emergency and take appropriate action to contain it.
• Report any issues in the workplace that may put health and safety at risk, support others in maintaining health, safety and security.
• Act as a role model in promoting health, safety and security.

Promote equality, diversity and rights

• Actively promote equality, diversity, rights and responsibilities.
• Act in ways that are consistent with Spire Healthcare’s procedures and the law.
• Treat everyone with respect and without discrimination, challenge behaviour that infringes their rights.
• Recognise the importance of people’s rights and interpret them in a way that is consistent with Spire Healthcare policies, procedures and legislation.
• Identify and take action against behaviour which infringes on the rights of others.
• Act in ways that are consistent with people’s expressed beliefs and preferences, acknowledge the benefits of diversity and value people as individuals.

PERSON PROFILE

Qualifications and Training

Essential

• A good standard of education including minimum GCSE Grade C and above in English and Maths (or equivalent).
• NVQ Level 3 qualification or equivalent experience.

Desirable

• Previous experience as an MDT Coordinator or knowledge of MDT working procedures and practices.
• Experience of independent sector working.
• Experience of working within digital platforms.

Experience

Essential

• Minimum of 5 years’ experience in relevant complex / changing environment (health sector preferable).
• Experience of working in partnership with clinicians and participating in developing new processes to improve service delivery.
• Experience of managing highly confidential information in a professional and restricted manner.
• Experience of leading the delivery of change to practice and improvement.

Desirable

• Experience of working within digital platforms.

Knowledge and Technical Ability

Essential

• Familiar with the use of MS Office and other relevant IT packages.
• Experience of preparing both verbal and written reports.
• Proven experience in the management of meetings, including preparation and forward planning, effective minute taking, recording of action points/logs and tracking actions.

Desirable

• Familiar with audit across clinical standards and departments.
• Evidence of involvement in projects and / or project planning.
• Evidence of updating in relevant health care developments.
• Excellent awareness of the terminology used within the health system.

Skills and Behaviours

Essential

• Ability to work both as part of a team and independently and use own initiative.
• Excellent organisational skills and ability to use own initiative.
• Strong written and verbal communication skills.
• Ability to concentrate and give attention to detail.
• Excellent problem solving skills.
• Ability to manage interruptions and