Assistant Neighbourhood Housing Officer

Assistant Neighbourhood Housing Officer

Full Time / 37 Hours Per Week / Fixed Term for 12 Months

An exciting opportunity has arisen for Assistant Neighbourhood Housing Officers to join our Neighbourhood Housing Team in undertaking property, communal and estate inspections including fire safety work. This role is key in identifying corrective actions necessary to be compliant with fire safety regulations informing management, tenants, and leaseholders as necessary. For this role, you’ll be working in line with government legislation, completing our statutory duty in carrying out fire inspections. It is an active role so if you are looking for something that involves being on your feet, then this is for you.

This is a full-time position, working 37 hours per week on a fixed term basis (over 12 months). You’ll have flexibility in hybrid working being both office based, at St Marks office.

What You’ll Be Doing

In this role you’ll assist in the delivery of local tenancy and estate management service to tenants, leaseholders, and residents and will assist in the duties of the Building Responsible Officer.

• You'll be responsible for maintaining the council’s housing stock by ensuring fire safety compliance.
• You will follow a strict regime of routinely inspecting, accurately recording, and reporting on fire safety matters and assisting the Building Responsible Officer.
• This means carrying out tests on equipment such as emergency lighting, fire alarms, hose reels, dry and wet risers etc.
• You'll be required to attend Fire Risk Assessments and fire safety audits carried out by Leicestershire Fire and Rescue Service, whilst effectively working with repairs, property, and technical services to ensure effective provision of service.
• You'll visit people in their homes and other locations across the city and carry out inspections on estates and in communal areas of flats.
• You'll be responding to tenancy management service requests from tenants, leaseholders, and residents.
• Using your IT skills, you'll update databases and maintain records, whilst assisting in enquiries from customers, elected members, and other statutory and voluntary organisations.