Frimley Health NHS Foundation Trust
Assistant Overseas Manager
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Assistant Overseas Visitors Manager
Job Overview
An exciting opportunity has arisen for an experienced and motivated individual to join the Overseas Visitors Team as an Assistant Overseas Visitors Manager at Frimley Health NHS Foundation Trust. This specialist role plays a vital part in ensuring the Trust complies with Department of Health and Social Care (DHSC) Overseas Visitor Charging Regulations.
Key Responsibilities
- Work across Frimley Park and Wexham Park Hospital sites.
- Identify patients who may be subject to charging regulations.
- Determine eligibility for NHS-funded treatment.
- Provide expert advice to staff and patients.
- Support the recovery of income due to the Trust.
- Work closely with clinical teams, finance colleagues, external agencies, and patients.
- Manage complex cases with professionalism, sensitivity, and attention to detail.
- Supervise Assistant Overseas Visitors Officers.
- Support service development initiatives.
- Deputise for the Overseas Visitors Manager when required.
Role Details
The Assistant Overseas Visitors Manager is responsible for supporting the Trust's compliance with Department of Health and Social Care (DHSC) Overseas Visitor Charging Regulations. Working across Frimley Park and Wexham Park Hospital sites, the postholder will:
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- Identify patients who may be chargeable for NHS treatment.
- Assess eligibility for NHS-funded care.
- Provide specialist advice to patients, staff, and external organisations.
- Manage complex overseas visitor cases.
- Conduct patient interviews.
- Review immigration and residency documentation.
- Liaise with agencies such as the Home Office and insurance providers to determine entitlement to treatment.
- Support the financial management of overseas visitor charging, including raising cost estimates and invoices, obtaining payments, and contributing to debt recovery processes.
- Supervise Assistant Overseas Visitors Officers.
- Provide training and guidance to staff.
- Support service improvement initiatives.
- Work autonomously, maintaining accurate records and ensuring a professional, compassionate, and patient-focused approach at all times.
Visa Sponsorship
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Why Join Frimley Health NHS Foundation Trust?
- Commitment to Equality, Diversity, and Inclusion: As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity, and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.
- Healthy Work-Life Balance: We recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients.
- Inclusive and Forward-Thinking Organisation: Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation, and compassionate care.
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Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation, and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.
Contact Information
For further details or informal visits, contact:
- Name: Kat Sargent
- Job Title: Overseas Visitors Manager
- Email Address: Kat.sargent@nhs.net
- Telephone Number: 0300 6154550
Email preferred.
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