Strictly Recruitment
Assistant PA Manager
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Assistant PA Manager
£65,000
50/50 hybrid working!
City of London based
We are looking for an experienced Assistant PA Manager to lead and manage a team of secretarial professionals within a busy professional services environment. This is a hands-on role, responsible for ensuring the team delivers a high-quality, efficient, and responsive service to partners and fee earners.
Key Responsibilities
- Manage the day-to-day performance, workflow, and resourcing of the secretarial team.
- Allocate secretarial support effectively, ensuring appropriate cover and resource levels across the team.
- Lead, coach, and develop team members, including performance management, appraisals, training, and career development.
- Manage absence, annual leave, new joiners, leavers, and team allocations.
- Oversee the onboarding and induction of new team members, ensuring they are fully supported.
- Work closely with senior stakeholders to understand business needs and make recommendations around secretarial resource and support.
- Identify opportunities to improve processes, increase efficiency, and embed best practice across the secretarial function.
- Support the implementation and adoption of new technologies, processes, and AI-driven solutions.
- Build strong relationships with partners, fee earners, HR, and other business support teams.
- Address day-to-day people management, performance, and quality issues, escalating where appropriate.
- Provide strong PA and organizational support to the Practice Group Leader and, when required, the Practice Group Manager.
- Support wider Practice Group operational activities and projects as required.
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About You
- At least 3 years’ proven supervisory/management experience in a similar role.
- Professional services experience is essential; experience within a law firm is highly desirable.
- Strong people-management and leadership skills, with the ability to coach, motivate, and develop a team.
- Excellent organizational and communication skills, with the confidence to work with stakeholders at all levels.
- Proven ability to manage workflow, prioritize competing demands, and remain calm under pressure.
- Experience of improving processes and driving efficiencies.
- High level of discretion and professionalism when dealing with confidential and sensitive matters.
- Strong IT skills, including Microsoft Office and Teams.
- Flexible, practical, and solutions-focused approach.
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The role offers a competitive salary and benefits package, including hybrid working, bonus, generous annual leave, private medical insurance, and enhanced parental leave.
Please apply today to be considered!
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