Maidstone and Tunbridge Wells NHS Trust
Assistant Pathway Coordinator - Kent & Medway ICS

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Job Opportunity: Assistant Patient Pathway Coordinator
Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS.
About the Role
An exciting opportunity has arisen for a full-time Assistant Patient Pathway Coordinator within the Trauma and Orthopaedic department based at Maidstone Hospital with the need to Cross site.
Responsibilities
The post holder will be responsible for:
- Coordinating and booking outpatient clinics.
Essential Skills
- Excellent telephone manner
- Working using own initiative
- Excellent communication with patients and clinical staff
- Outstanding organisation and time management
- Competent in using Microsoft Office packages with good keyboard skills
Desired Skills
- Excellent communication, organisation, and problem-solving skills
- Ability to work with a positive and solution-focused attitude
- Knowledge of patient waiting lists (training will be provided)
- Previous NHS or healthcare experience (though this is not necessary) and administration experience
- Knowledge of systems such as Allscripts and Medirota (training will be given)
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About Us
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.


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Flexible Working
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Click here to hear what our staff say.
Joining Us
Includes a Comprehensive Benefits Package
- At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff)
- Membership in the NHS Pension Scheme, with an employer contribution of 23.7% and life assurance benefits
- Blue Light card eligibility
- And more, additional benefits can be found in the benefits documents below
Contact Information
For further details / informal visits contact:
- Name: Sophie Ellen Booth
- Job title: Team Leader Trauma and Orthopaedics
- Email address: sophieellen.booth1@nhs.net
- Telephone number: 0189236080
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