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The Royal Berkshire

Assistant Patient Pathway Coordinator (CAT 5 - T&O)

Reading
Posted about 19 hours ago
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Band 3 Assistant Patient Pathway Coordinator (CAT 5 Trauma & Orthopaedics)

The Trauma and Orthopaedic Department is looking for a Band 3 Assistant Patient Pathway Coordinator to start as soon as possible.

We are a large, friendly, busy department made up of 28 administrators who oversee all clerical duties for 24 Consultants and their clinical teams.

This is a great opportunity to become a key part of a developing team supporting the consultants, providing first-class patient care in line with government treatment time targets.

Role Responsibilities

The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care.

We are looking for a team player with good communication and excellent customer service skills, with a positive attitude towards work. Trauma and Orthopaedics is a fast-paced department and this requires flexibility, ability to work under pressure and meet deadlines when they are set.

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The role will involve supporting specific consultants within a small team; this will include managing outpatient clinics, waiting lists as well as other administrative tasks.

Qualifications and Skills

To be considered for this post you will need GCSE or an equivalent qualification in English and Maths and be computer literate.

We are looking for staff committed to ensuring the best possible service for our patients with a particular enthusiasm for teamwork.

Benefits

This is a fantastic opportunity to enhance your skills and experience in a non-clinical role where individual personal development is actively supported.

Location

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

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The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our "CARE" values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Contact Information

For further details / informal visits contact:

  • Name: Mike Woodward
  • Job title: Patient Pathway Manager
  • Email address: michael.woodward@royalberkshire.nhs.uk
  • Telephone number: 0118 322 8640
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Skills

Communication
Customer Service
Time Management
Administrative Support
Clinic Management
Waiting List Management
Computer Literacy
Teamwork

Location

Reading, England, United Kingdom

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