The Royal Berkshire
Assistant Patient Pathway Coordinator (Ophthalmology - PCEU Windsor)
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Band 3 Assistant Patient Pathway Coordinator (CAT Team 2 - Ophthalmology - PCEU Windsor)
PLEASE NOTE: This post is based at Prince Charles Eye Unit, King Edward VII Hospital, St Leonards Road, Windsor, SL4 3DP - and attracts a Fringe payment of 5% of gross basic salary.
An exciting opportunity has arisen for an Assistant Patient Pathway Coordinator (APPC) to join our Clinical Administration Team in the Ophthalmology Department at Prince Charles Eye Unit in Windsor.
We are looking for a candidate who can provide support to clinical and non-clinical staff.
- You will be a point of contact for administrative issues relating to patients' pathway of care, working as part of a multidisciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
- You will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.
- You will provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.
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The Ophthalmology team is committed to providing our colleagues with a positive experience assisting them to build fulfilling and rewarding careers.
This is an exciting time to join the Ophthalmology Department as we move towards more digital ways of working, including virtual clinics and assessment.
- We are also able to offer flexibility in working from the Prince Charles Eye Unit, Windsor as well as working from home on rotation.
Windsor sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Windsor is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
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The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our Trust "CARE" values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
For further details / informal visits contact:
- Name: Lucy Garnett
- Job title: Patient Pathway Manager
- Email address: lucy.garnett@royalberkshire.nhs.uk
- Telephone number: 07884 263801
Lucy Garnett (Patient Pathway Manager) on 07884 263801 or lucy.garnett@royalberkshire.nhs.uk
Kasia Bajcinca (Deputy Patient Pathway Manager) on 0118 322 6642 or kasiamaja.bajcinca@royalberkshire.nhs.uk
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