Leeds Teaching Hospitals NHS Trust
Assistant Patient Services Coordinator
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Job Description
For questions about this job, contact:
Kelly Humphries
Clinical Educator Nuclear Medicine
01132068212
Job Summary
We have an opportunity for an experienced administrator with excellent communication skills to join our Nuclear Medicine Admin Management team as a Band 4 Assistant Patient Service Coordinator. This is a rotational, full time (37.5 hours a week) position which will involve working at both St James and Leeds General Infirmary.
The post holder will take the lead role in the management and development of the staff working in the admin team. You will require excellent organisational and communication skills and have the ability to develop and motivate a team effectively, being able to prioritise their workload to reach the set targets and deadlines. Your main roles and responsibilities associated with this post are to manage speciality administration clerical staff to deliver services. The post holder will be expected to work closely with the department Team Managers, to support and implement service developments and to manage diagnostic and waiting list targets.
Why You Should Join Our Team
Nuclear Medicine are looking for a highly motivated, enthusiastic member of staff to join our team. The Nuclear Medicine departments operate 6 gamma cameras across St James Hospital and Leeds General Infirmary, scanning outpatients, inpatients and paediatrics. This busy department requires an individual with excellent communication skills to work as part of our administrative team as a Band 4 Assistant Patient Services Coordinator. The applicant should have accomplished computer skills, a caring and friendly demeanour, and a keen eye for detail. The post is both challenging and rewarding and is most suited to an individual who can prioritise their workload, respond quickly to changing situations and work effectively in a busy environment. An understanding of the basics of the procedures undertaken in Nuclear Medicine and PET CT imaging would be advantageous but not essential to answer patient enquiries effectively and efficiently.
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What You Will Bring To The Role
This varied administrative role will also involve a number of different clerical duties. These include:
- Being a first point of contact for patient enquiries
- Managing patient referrals
- Department diaries and appointment bookings
- Adding reports to radiology systems
- Dealing with phone calls/emails from other service users or staff members from outside of the department
- Managing the generic Nuclear Medicine email inboxes and such like
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About Leeds Teaching Hospital NHS Trust
Our Trust Values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are...
- Responsible
- Open and Honest
- One Team
- Kind
Our Trust Priorities
- Our purpose: Excellent, safe and sustainable care for every patient every time
- Our Priorities
- People
- Improvement and Innovation
- Partnerships
- Outcomes
Sponsorship Eligibility
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
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