Ballymore
Assistant Portfolio Manager
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Job Description
Assistant Portfolio Manager - Permanent, Canary Wharf
Hours: 40 per week, Monday to Friday
Duties & Responsibilities
- Support the effective day-to-day management of the development, helping to ensure it is maintained to the appropriate condition and standards
- Assist with ensuring compliance with PMA, lease terms, L&TA, RICS code of conduct, H&S legislation and other legal/professional governance
- Support the management of the estate, buildings and services in accordance with the estate management strategy
- Help identify opportunities for improvement and support the implementation of agreed changes
- Assist with monitoring service charge expenditure to support best value for money for leaseholders
- Support positive working relationships with the Residents Association, wider resident groups and other users of the estate
- Assist with inspections, audits and monitoring of asset performance
- Support site operations in accordance with the company brand and standards
- Support reporting requirements for the wider business and client by preparing information and updates as required
- Assist with H&S compliance by helping maintain records and documentation within Meridian
- Support preparation of the annual service charge budget by collating information and assisting with budget documentation
- Review BvA reports and escalate expenditure risks to the appropriate manager
- Carry out regular property inspections and record the condition of assets for review
- Assist with Section 20 Consultation processes relating to major works and QLTA, escalating queries where required
- Support responses to reasonable management enquiries from the client, colleagues or other parties
- Attend client meetings as required and provide updates or notes to support follow-up actions
- Attend meetings as required at BAML offices or at developments
- Report issues and risks to colleagues and stakeholders as required
- Communicate effectively and professionally with residents
- Support the handling of complaints by recording details, providing updates and escalating matters as required
- Operate in accordance with business policies and SOPs
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Skills & Experience
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- Relevant professional qualification such as TPI, RICS (desired)
- Degree educated (desired)
- Numerate & literate - GCSE (or equivalent) English & Math’s at C grade or above
- Knowledge of Health & Safety processes and the implementation of these
- Knowledge and understanding of Landlord & Tenant Act 1985 & RICS Code of Practice
Ballymore operates as an equal opportunities employer.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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