Norfolk County Council
Assistant Practitioner x 2 posts (11259)
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Assistant Practitioner
Role Overview
11259 | Fixed Term Contract for 12 months | 37 hours per week | £33,119 to £34,811 per annum | Grade G | Hellesdon Hospital, Norwich
An exciting opportunity has arisen to join the Adult Mental Health Social Care Duty team. You will play a key role in delivering Community-Led Support (CLS) within Adult Mental Health Social Care. You will work alongside individuals, families, communities, and partner agencies to promote independence, recovery, wellbeing, and social inclusion through relationship-based practice.
You will focus on preventing, reducing, and delaying the need for formal care and support by working creatively with people, recognising strengths, building community connections, and supporting access to local assets and opportunities. You will develop meaningful relationships with individuals experiencing mental health challenges and support them to achieve outcomes that matter to them.
Working within a recovery-focused framework, you will help people identify and build on their existing strengths, networks, and resources while promoting autonomy, positive risk-taking, and social recovery.
Whilst the role forms part of a countywide Adult Mental Health Service, the primary focus of this post will be within the Norwich locality, reflecting the increased demand for Community-Led Support and relational practice interventions within the city area.
Key Responsibilities
Community-Led Support and Relational Practice
- Build trusting and effective relationships with individuals experiencing mental health difficulties, recognising that sustainable change happens through strong relationships and community connections.
- Engage with people in their communities, homes, and local settings, taking a proactive and flexible approach to support.
- Work alongside individuals to understand "what matters" to them rather than focusing solely on presenting problems or service-led solutions.
- Promote social recovery through strengthening connections with family, friends, peer networks, and community resources.
- Support individuals to access community groups, activities, volunteering, education, employment, and other opportunities that enhance wellbeing and social inclusion.
- Utilise asset-based approaches that recognise people's strengths, abilities, and aspirations.
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Role in the Transformation Journey
Adult Social Services in Norfolk is on an ambitious, exciting transformation journey. We're redesigning how we work to create a system that is flexible, human, and focused on better outcomes. As part of this journey, you'll contribute to an environment where learning is continuous, insight is shared, and innovation is encouraged. We support flexible and hybrid working, with a minimum expectation of two days per week spent in a community or office setting, helping you stay connected with colleagues, communities, and the people we support.
Benefits of Working for Norfolk County Council
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote, and hybrid working – dependant on your job role and business need.
- Financial benefits such as:
- ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema, and days out. Norfolk Rewards
- A Blue Light card Blue Light Card
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments, and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
Application Information
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria we are looking for.
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If you'd like further information about this role, please don't hesitate to make contact with either Leigh Heyes, Team Manager, Adult Mental Health at leigh.heyes@norfolk.gov.uk or call 01603 217644 or Ajayi Olusegun, Team Manager, at ajayi.olusegun@norfolk.gov.uk or call 01953 450862
You can also find information on our Terms and Conditions here.
Internal Applicants
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
Priority Consideration
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
- Redeployment closing date: 12 October 2026
- All other applicants closing date: 19 October 2026
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