Renault Group
Assistant Product Manager - Aftersales (Hybrid)
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Graduate Trainee - Aftersales Department
Are you a graduate eager to kickstart your career with one of the world's leading automotive and technology groups? Renault Group UK is seeking a talented graduate trainee to join our Aftersales Department in the UK.
Key Objective
To support the Customer Loyalty & Accessories Team in the deployment and management of aftersales & accessories programmes and initiatives to drive commercial performance and customer loyalty.
What will you be doing?
Maintaining our showroom point of sale, our brand website and apps, as well as the Renault Net communication channels to keep it updated with the latest offers, pricing and services. This includes ongoing maintenance of our E-Commerce platforms to effectively promote our range of Accessories.
Main Responsibilities
- Manage the internal orders process of our accessories and create accessory part numbers.
- Support Manager Accessories Development with AOL online Platform.
- Check the accessories stock bi-weekly as well as keeping checking for alerts.
- Manage accessories in the new car configurator for new vehicle launches.
- Support development and deployment of aftersales campaigns.
- Define and deploy customer & network initiatives to drive penetration of extended warranties.
- Obtain & cascade competitor benchmarking / insight.
- Work collaboratively with internal and external stakeholders to ensure synergies and best outcomes.
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Key Skills & Competencies
- Analytical & numerical
- Data critical
- Communication and presentation skills
- Attention to detail
- Commercial acumen
- Ability to prioritise and work to deadlines
- Microsoft Office including high proficiency in Excel
Ideal Prior Experience
- Previous automotive experience (desirable)
- University Degree
- Commercial experience
Who are you?
We search for people who have a clear desire to learn and develop. Being inquisitive is very important, especially if you can balance it with an understanding of our diverse customers, with the ability to translate that knowledge into the products and services that they really need.
We look for more than just your academic results and will assess your application on a number of different factors. We are looking for ambitious, resilient, and motivated candidates who have a strong work ethic and are able to work independently. Teamwork is a big part of life here, so you must be someone who loves taking a collaborative approach and who can recognise and acknowledge the contribution of others. You’ll also be able to motivate and inspire the people around you by bringing enthusiasm and positivity to everything you do.
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You will be encouraged to take ownership of your personal development, continually learning through different projects and roles. Through regular meetings with your line manager, you will be supported and guided through your work.
What do we offer?
- Salary: £30,000
- Contract: 24-month, fixed term
- Annual Leave: 25 Days + bank holidays
- Pension: Renault UK pension fund
- Healthcare: Private Healthcare for yourself
- Car Ownership Plan: Employee Car Ownership Plan (ECOP)
- Loan Plan: For a monthly salary deduction, you and your close family members can drive up to two Renault Group vehicles.
- Other Flexible Benefits
We believe in hybrid working and flexibility, requiring a minimum of two days in the office, with the option to work remotely or from the office for the remaining three days. Regular all-company gatherings help us stay connected and engaged.
As part of one of the largest automotive groups in the world, we pride ourselves on fostering a friendly, collaborative, and inclusive work environment.
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