Starwood Hotels
Assistant Reception Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
We love this role at SH Hotels & Resorts because it has so many different facets. There’s abundant opportunity to be creative, warm and imaginative, while continuing to develop your leadership skills within our Front Office department.
We have an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured team. You’ll be obsessed with the guest, enjoy working at the heart of the hustle and bustle of hotel operations, and be passionate about creating an exceptional experience at every stage of the guest journey.
Our Assistant Front Office Manager will train, supervise and mentor new team members, setting them up for success in the most productive and inspiring ways. You’ll enjoy leading as a coach, working collaboratively across all areas of Front of House to create a seamless guest journey.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This is a highly visible and operational role in which you’ll be constantly interacting with guests, whether welcoming them from across an ocean or just around the corner. You’ll be teaching others to do the same, so leading by example is everything.
About you...
You are passionate about hotel operations and guest service, with a minimum of two years’ experience in a Front Office supervisory role, preferably within an upper-upscale or luxury hotel environment. A post-secondary diploma or degree would be a plus.
You have advanced knowledge of Front Office operations, are a confident and inspiring leader, and have a proven track record in guest and team member engagement and financial performance. You excel at communication, both verbal and written, and genuinely enjoy coaching others and working collaboratively as part of a wider Front of House team.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
This is a shift-based role, with ordinary working hours between 7am and 10pm, including weekends and public holidays. You will also be required to work as Night Manager when necessary to provide holiday or sickness cover.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills