Transport for London
Assistant Resource Manager
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Job title: Assistant Resource Manager – Chief Capital Office
Salary: Circa £39,000
Grade: Band 2
Contract type: TfL
Reference: 5356
Team: Resource & Capability Management
Contract details: Permanent
Location: Hybrid/ Endeavour Square
Application closing date: 19th Aug @ 23.59
Please note that this vacancy may close early if a high volume of applications is received. We therefore recommend applying as soon as possible.
A one-page cover letter is required as part of your application and should demonstrate your relevant experience against the key criteria of the role.
All offers of employment are subject to satisfactory right-to-work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
About The Role
Are you highly organised, analytical, and confident working with senior stakeholders? Do you enjoy managing data, supporting workforce planning, and ensuring recruitment processes run efficiently? If so, we have an exciting opportunity for an Assistant Resource Manager to join our Resource & Capability Development team.
As an Assistant Resource Manager, you will play a key role in supporting the day-to-day resource management activities across the business. You will be responsible for maintaining workforce data, supporting recruitment and resourcing processes, monitoring headcount, and providing valuable insights to help inform workforce planning decisions.
Working closely with senior leaders, HR teams, and Resource Managers, you will ensure that resource information is accurate, recruitment activity is effectively coordinated, and workforce plans align with business requirements.
Key Responsibilities
- Support workforce planning and resource forecasting activities.
- Support and maintain SmartCore, our resourcing tool, for relevant business areas to forecast demand for the short, medium and longer term.
- Maintain accurate staff allocation records, and headcount data.
- Manage local headcount control (approval) processes.
- Coordinate recruitment processes for permanent and temporary hires.
- Manage contract extension approval processes and resource requests.
- Produce and analyse workforce reports using Excel.
- Monitor resource utilisation, workforce trends, and key performance metrics.
- Deliver accurate data and reporting to senior stakeholders and management teams.
- Support competency records, compliance requirements, and organisational structure updates.
- Build strong relationships with stakeholders across the business to support resource management activities.
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About You
We are looking for someone who can combine strong analytical skills with excellent stakeholder management capabilities.
You Will Ideally Have
- Advanced Excel skills, including formulas, reporting, data analysis, and data management.
- Experience working with large datasets with exceptional attention to detail.
- Strong administrative and organisational skills.
- Experience supporting recruitment, workforce planning, or resource management activities.
- Confidence engaging with and influencing senior stakeholders.
- Experience chairing or coordinating meetings and managing follow-up actions.
- The ability to interpret complex data and present clear insights.
- Excellent communication and relationship-building skills.
Why Join Us?
This is an excellent opportunity to develop your career within a dynamic and high-profile organisation. You'll work alongside experienced professionals, contribute to strategic workforce planning, and play an important role in supporting the successful delivery of business objectives.
If you're data-driven, detail-oriented, and thrive in a stakeholder-focused environment, we'd love to hear from you.
Application Process
Please apply using your CV only. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV. PDF format preferred and do not include any photographs or images.
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Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
- 29/30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Vetting Process
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
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