Four Seasons
Assistant Restaurant Manager
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About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About The Role
Four Seasons Hotel Hampshire is looking for an enthusiastic, dedicated, and passionate individual to join our Food & Beverage team as an Assistant Restaurant Manager. This is an exciting opportunity for a hospitality professional who is passionate about delivering exceptional guest experiences and supporting the day-to-day operation of a luxury restaurant. As an Assistant Restaurant Manager, you will work closely with the Restaurant Manager and Food & Beverage leadership team to ensure the highest standards of service are consistently delivered. You will play a key role in leading, coaching, and motivating the restaurant team while creating memorable dining experiences for our guests.
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What You Will Do
- Support the Restaurant Manager in overseeing the daily operation of the restaurant, ensuring exceptional service standards are maintained at all times.
- Lead, motivate, and develop the restaurant team, fostering a positive and high-performing work environment.
- Assist with team training, performance management, and ongoing development initiatives.
- Ensure compliance with health, safety, hygiene, and company policies and procedures.
- Handle guest feedback professionally and efficiently, resolving concerns to ensure guest satisfaction.
- Support labour and cost control measures to help achieve departmental financial goals.
- Manage restaurant service periods, ensuring seamless coordination between front and back of house teams.
- Maintain high standards of presentation, cleanliness, and operational excellence throughout the restaurant.
- Support inventory management, ordering processes, and stock control where required.
- Act as a role model for luxury hospitality, providing outstanding service and leadership on every shift.
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What You Bring
- Previous supervisory or management experience within a restaurant, hotel, or luxury hospitality environment.
- A genuine passion for hospitality and delivering exceptional guest experiences.
- Strong leadership skills with the ability to coach, mentor, and inspire a diverse team.
- Excellent communication and interpersonal skills.
- High attention to detail and commitment to maintaining luxury service standards.
- Strong organisational skills with the ability to prioritise workload in a fast-paced environment.
- Ability to remain calm under pressure and make effective decisions.
- A proactive and positive approach to problem-solving.
- Knowledge of food and beverage operations and service standards.
- Flexibility to work evenings, weekends, and holidays as business demands require.
What We Offer
- Excellent Training & Career Development opportunities.
- Hotel Service Charge.
- Employee travel programme.
- Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day.
- Shuttle bus service from the hotel between Fleet & Church Crookham.
- Holiday entitlement increases with years of service up to 33 days off.
- Bupa dental plan.
- Opportunities to build a successful career with global potential.
- Free uniform dry cleaning available.
- Annual themed employee party and many social, charitable & sporting events throughout the year.
- Access to Wagestream - salary advance benefit.
- Employee recognition programmes.
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