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Assistant Manager Tournant
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope
Within Brand Standards, effectively assisting the 1906 Restaurant manager in managing the day to day running of breakfast, afternoon tea, brunch and dinner service within 1906. This includes but is not limited to rostering, adhering to labour forecasting budgets, implementing upselling opportunities, customer satisfaction, employee satisfaction, delivering service standards, inventory, and supply management.
Priorities in the Role
- Respond appropriately to all guest needs and questions, ensuring we deliver an exceptional guest experience
- Effectively manage distribution of workload amongst self and direct reports and manage employees to ensure performance expectations are met
- Provide assistance with menu choices; displaying an understanding of the impact menu choice has on profitability and productivity
- Manage and uphold all brand standards and lead ambassadors in doing the same
- To communicate and administer the F&B strategy to all internal parties
- Manage the yield of inventories in accordance with budget guidelines
- Offer support and assistance to the Food & Beverage Services Manager where required
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Qualification Standards
- Must be eligible to live and work in the UK
- Excellent grooming standards, offering the correct example to ambassadors
- Previous experience in a supervisory role is essential
- Knowledge of all F&B standards; quality of presentation, service and products
- Knowledge of local Food Hygiene and sanitation standards
- Ability to prepare and analyse data, figures and transcriptions prepared on and generated by the computer.
- Must be able to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
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Benefits
- Subsidised staff accommodation (if required)
- Access to a meal on duty in the staff canteen
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions)
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available
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