Nightingale House Hospice
Assistant Retail Manager - ReUse Shop
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Assistant ReUse Manager
Bryn Lane, Wrexham
37.5 hours per week
Join Nightingale House Hospice
Join Nightingale House Hospice and build a rewarding career as part of a dedicated, compassionate team, making a real difference every day.
We're looking for an Assistant ReUse Manager to support the running of our busy and unique retail operation, helping transform donated goods into vital income that supports the work of the Hospice.
The Role
Working closely with the ReUse Manager, you will play a key role in the day-to-day operation of the ReUse Shop.
- Support in driving sales
- Maintaining high retail standards
- Delivering excellent customer service
You will also supervise a team of sales assistants and volunteers, helping to create a positive and productive working environment while ensuring strong stock flow and effective merchandising. This is a hands-on and varied role, ideal for someone with retail experience who enjoys working in a fast-paced environment and making a tangible impact.
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Key Responsibilities
- Support the delivery of sales and income targets
- Provide excellent customer service and enhance the customer experience
- Supervise and support sales assistants and volunteers
- Assist with stock selection, pricing, merchandising, and display
- Maintain high standards of shop presentation and organisation
- Support stock flow from FCC partner sites
- Ensure compliance with health & safety and retail standards
- Carry out cash handling, EPOS transactions, and administration
- Deputise for the ReUse Manager when required
About You
We are looking for someone who is:
- Experienced in a retail environment
- Confident supervising or supporting a team
- Organised with strong attention to detail
- Customer-focused with excellent communication skills
- Flexible and able to work in a busy retail setting
- Passionate about supporting charitable work and sustainability
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In return Nightingale House offers:
- A positive and friendly working environment
- The opportunity to make a real difference
- Excellent training and development opportunities for those that want them
- Generous holiday allowance that increases with length of service
- Employee Assistance Programme
- Retail Discount Scheme
- Staff Discount in Caffi Cwtch
- Live Events Discount scheme
This post is subject to a DBS check, which will be taken into consideration when confirming any offer of employment. Nightingale House Hospice is committed to providing equal opportunities in employment.
Registered Charity No: 1035600
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