Vertu Motors plc
Assistant Service Manager
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Vertu Peugeot & Hyundai Banbury
Here at Vertu Peugeot & Hyundai Banbury, we have a fantastic opportunity for an Assistant Service Manager to join our team in this newly created role, offering a competitive basic salary of £40,000 OTE £50,000
Our Aftersales team is 25 strong, made up of skilled Technicians, Service Advisors, Workshop Control and Drivers, all working together to deliver an excellent experience for our customers.
This is a brilliant opportunity for someone looking to take the next step in their Aftersales career. You don’t necessarily need to already be working as an Assistant Service Manager – we would also be keen to hear from experienced Service Advisors or Senior Service Advisors who have taken on additional responsibilities and are ready to progress into a management role.
- You’ll support the Aftersales Manager with the day-to-day running of the department, with a particular focus on our front-of-house operation.
- You’ll help support and guide the Service Advisor team.
- Assist with the smooth running of the department.
- Take ownership of customer concerns, ensuring they are handled promptly, professionally and accurately.
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Our dealership is committed to delivering exceptional customer service, and we’re looking for someone who can help us continue building on the strong progress already being made within the department.
Our ideal candidate will have:
- Strong experience within a dealership Aftersales environment, either in a similar management role or as an experienced Service Advisor / Senior Service Advisor.
- You may already be supporting colleagues, handling escalated customer issues, helping manage workloads or taking on additional senior responsibilities and now be looking for the opportunity to formally step into management.
- A proven track record of delivering excellent customer service.
- Strong communication and organisational skills.
- The confidence to support both customers and colleagues.
- A full, valid UK driving licence is also required.
With clear development opportunities towards a future Service Manager or Aftersales Manager role, this is an excellent opportunity to take the next step in your career with Vertu Motors.
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Benefits
We are proud to be the Motor Retailer who invests more in our colleagues' personal development than any other, so if you are successful, you can look forward to ongoing training opportunities, clear career progression and a fantastic range of benefits, including:
- 25 days holiday rising with length of service, plus bank holidays
- Access to our online rewards platform, offering cashback and discounts with multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
Ready to take the next step from Service Advisor into management? Apply today.
If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include verifying your recent employment, address, credit history and criminal record.
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