Cartrefi Cymru Co-operative
Assistant Service Manager

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Come and make a real difference
We’re looking for an Assistant Service Manager to help make everyday remarkable for our friendly team in Rhondda Cynon Taf.
We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Assistant Service Manager, you can play a vital role in this.
Role
Assistant Service Manager
Location
Rhondda Cynon Taf
Hours
37 hours a week. Your shift pattern will include weekends and sleep-ins
Salary
£29,149.91pa and our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile
Contract
Permanent
What you’ll be doing
As Assistant Service Manager, you will support the Service Manager and Support Workers in the day-to-day running of the service, working in line with our core values of Kindness, Respect, Wellbeing, Honesty, and Trust.
In your role, you will contribute to creating a supportive environment that promotes the highest level of independence and quality of life for the people we support. You will assist in organising and delivering support that is innovative, person-centred, and responsive to individual needs.
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Working alongside the Service Manager, you will help to motivate and guide the team, leading by example and supporting colleagues to deliver consistent, high-quality, and empowering support. You will also play a key role in building and maintaining positive relationships with the people we support, their families, colleagues, and external partners.
In the absence of the Service Manager, you'll have responsibility for the day to day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one to one’s and appraisals and holding team meetings.
We’d love to hear from you if you have
- experience supporting people with learning difficulties in a social care setting
- Level 3 in Health and Social Care (or actively working towards)
- a strong caring nature to support others to live an enriched life and fulfil their potential
- a working knowledge and understanding of the Care Council for Wales Code of Practice
- flexibility to work shifts and provide cover as required
- a full driving licence - essential and happy to travel for meetings and training
- access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this


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Our Benefits
- Training and development opportunities
- 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
- Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
- Company pension
- Benefits and discount platform
- Blue Light discount card
About Us
Our mission is to build a better future by focusing on people with learning disabilities and their families. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here.
Our Values
- Honesty
- Trust
- Kindness
- Respect
- Wellbeing
Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.
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