Serco Plc
Assistant Shift Leader
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Assistant Shift Leader
Location: RAF Fylingdales, North Yorkshire, YO18 7NT
Salary: Competitive salary plus excellent benefits, including 25% shift allowance uplift
Schedule: 8-week, 7-day fixed shift pattern including days (08:00-20:00) and nights (20:00-08:00) with rest days in between and 14-18 days' leave after each 8-week cycle.
Ready to impact a better future?
As an Assistant Shift Leader, you'll help deliver the continuous operation and maintenance of the Solid State Phased Array Radar (SSPAR), supporting a critical capability that operates 24/7. Your work will help ensure uninterrupted radar availability while maintaining the safe and efficient operation of essential SSPAR equipment and infrastructure.
This is a role with real purpose, combining technical expertise, leadership support, and operational responsibility. Working as part of a highly skilled shift team, you'll help create impactful solutions that support national defence, protect vital capabilities, and make a positive impact through reliable service delivery. Our work touches lives, and you'll have the opportunity to develop specialist skills while helping to impact a better future.
What you'll do as an Assistant Shift Leader
- Operate and monitor facilities plant, the Building Management System (BMS) and fire alarm systems within the SSPAR facility.
- Carry out Authorised Person (Electrical) duties for high voltage (HV) and low voltage (LV) systems, supporting planned and reactive maintenance activities.
- Coordinate Safe Systems of Work (SSOW) activities, ensuring compliance with Joint Service Publication (JSP) 375 requirements and site procedures.
- Maintain accurate operational records, investigate issues, and produce reports to support continuous improvement and operational performance.
- Supervise engineering subcontractors and support maintenance activities across facilities, mechanical, electrical, and radar systems.
- Stand in for the Shift Leader when required, supporting radar operations, diagnostics, equipment rotations, and site reporting activities.
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Does this sound like you?
- A minimum Level 3 engineering qualification and/or significant experience working with HV and LV electrical and electronic systems.
- Currently an Authorised Person Electrical HV/LV or have previous experience performing AP duties is desirable.
- Experience working within Safe Systems of Work environments and a strong commitment to health, safety, and compliance.
- Knowledge of electrical, mechanical, HVAC, building services, or distributed control systems.
- Confident communicator who can build trust and work effectively with customers, colleagues, contractors, and subcontractors.
- Self-motivated and adaptable, with a commitment to continuous learning, growth, and professional development.
What we offer
- 25 days’ holiday plus bank holidays
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, and travel.
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
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Vetting and checks:
- Security Check (SC) clearance is required for this role. In line with Ministry of Defence (MOD) and International Traffic in Arms Regulations (ITAR) requirements, only UK nationals can be considered.
Let's impact a better future, together. Apply today.
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure, and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation, and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans, and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Let’s impact a better future, together. Apply today.
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