Shooting Star Children's Hospices
Assistant Shop Manager

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Job Title: Assistant Shop Manager
Salary: £11,544 per annum (pro-rata of full time equivalent £28,860)
Team: Teddington
Hours: Part Time, 15 hours per week
Contract Type: Permanent
Location: Teddington Shop, TW11 8QZ
About The Role
Your key purpose will be to have the responsibility for running a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.
About You
This role requires experience of charity retail, preferable in a supporting or managerial role.
You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charities ethics.
You will need to show you are fair, patient and empathetic leader.
There may occasionally be opportunities to support other nearby stores for holiday or sickness cover, but this would be discussed and agreed in advance.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
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What We Offer
In return you will receive a competitive salary along with a range of benefits, which include:
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Pension scheme
NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
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Annual leave
27 days plus Bank Holidays rising with length of service 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
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Contractual Benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
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Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.


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Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Zeala Day, Zeala.Day@shootingstar.org.uk or 07717 441525 if you have any questions about this role.
Anticipated Closing Date: 18/08/2026
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