Nike
Assistant Store Manager (Assistant Head Coach) - Nike Store Manchester
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NIKE, Inc. Retail Assistant Head Coach Position
NIKE, Inc. doesn't just equip the world's greatest athletes, it explores potential, breaks down boundaries and pushes the limits of what's possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people, leaders and visionaries. At NIKE, Inc. everyone contributes their skills and passion to a constantly changing, challenging game.
To work in our stores is to be the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE's store teams deliver valuable customer experiences every day. From London to Istanbul, each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition, while offering the opportunity to grow alongside the industry's best athletes and teammates.
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead” and a Sales Associate is called "Athlete".
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Join the NIKE, Inc. team!
As an Assistant Head Coach you are:
- Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers
- Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing)
- Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity
- Overseeing various departments such as Commercial, Athlete and/or Consumer Experience
- Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
- Providing reports about store activities, local marketplace and consumer insights
- Ensuring that the store complies with all NIKE standards and guidelines
- Cooperating with your business partners across stores and HQ
What you get:
- Attractive salary that evolves with the market and experience
- Opportunity to receive quarterly bonus payments
- Attractive online and in-store employee discounts
- Attractive Benefits Package, Pension & Share scheme
- Exciting development and career opportunities
- Regular training on leadership, sales and products
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
- Staff dress to represent NIKE and foster our team spirit
- Access to sports activities
- Opportunities to participate in unique NIKE moments
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What you bring:
- A passion for NIKE and/or love of sport
- Significant experience in retail leadership positions
- Very good command of English language (written and spoken)
- Experience and competency in serving exceptional consumer service
- Ability to coach and develop a strong team
- Strong focus on communication
- Proven track record of operational excellence in store
- Flexibility to work in shifts and on weekends
Qualifications
Requirements for the position include:
- Extensive retail experience including experience in management
- Enthusiasm and passion about sports and / or sports fashion
- Fully flexible with availability to work evenings and weekends
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