waterdrop®
Assistant Store Manager - Designer Outlet Cheshire Oaks
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Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun, convenient, and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners, and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!
Become our new team leader in
Full time (40 hours)
Start Date: 01.08.2026
Your responsibilities at waterdrop®:
- Support the Store Manager in driving sales performance and achieving budget targets, with effective cost control.
- Participate in monitoring store performance, understand key indicators, and identify opportunities for improvement.
- Assist with recruiting, onboarding, and training the team to support their development and motivation.
- Lead, coach, and motivate the team for high performance and exceptional customer service.
- Develop future talent; we grow together!
- Deliver and manage an exceptional customer experience by bringing waterdrop®'s brand values to life.
- Handle customer inquiries and complaints efficiently to ensure high customer satisfaction.
- Maintain high standards of store appearance, cleanliness, and visual merchandising across all areas.
- Support inventory management, deliveries, and overall store organisation for efficient operations.
- Plan and help organise in-store events and promotional activities to improve performance and engagement (prospecting and negotiation).
- Ensure clear and effective communication within the store team, with other departments, and with customers.
- Support the Store Manager in promoting collaboration and consistency in store operations.
- Manage time and priorities in the store effectively.
- Ensure visits from the waterdrop® management team are always a positive experience.
- Ensure compliance with all company policies and procedures.
- Be responsible for maintaining hygiene and safety standards in the store.
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What you bring:
- Experience as a supervisor or assistant manager in an environment focused on customer service, product presentation, and commercial management.
- Understanding of the KPIs, targets, and performance of your store, and what can positively influence them.
- Ability to accurately report sales figures and store performance to the management team.
- Ability to manage and coach individuals and teams.
- Experience recruiting and training a high-performing team.
- Strong communication and interpersonal skills with a collaborative approach.
- Self-motivated and committed to maintaining standards and achieving results.
- Ability to positively influence commercial and operational areas.
- Flexibility and the ability to adapt your style to different situations.
- Ability to deal with change effectively.
- Effective delegation skills.
- Open to self-improvement, development, and feedback to enhance personal, store, and team performance.
- Resilient, with strong problem-solving skills and the ability to handle day-to-day challenges.
- Demonstrated understanding of waterdrop®'s brand values: Product Excellence, Inspired Communities, Sustainable Lifestyle, and Personal Growth.
- English-speaking; you have a level of proficiency that allows you to communicate easily with international stakeholders.
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What we offer you:
- An ambitious, international team where fun is never forgotten.
- Individual development opportunities at one of the fastest-growing e-commerce companies in Europe.
- Discounts on your waterdrop® purchases online and offline, plus a range of free merchandise items.
- Legendary team events and qualified training.
- Competitive salary.
- Opportunity to receive a bonus upon achieving targets.
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