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Due to a Major Store Revamp
SPAR Portarlington, located at Canal House, Station Rd, Portarlington, Co Laois, is seeking a full-time Assistant Store Manager to join their fantastic team.
Successful Candidate Requirements
- Minimum of 3 years retail supervisory experience.
Supervisory
- Supervise the activities of the retail sales team daily and ensure necessary tasks are completed to an appropriate level.
- Ensure high quality and consistent customer service is always provided.
- Delegate and communicate effectively with the retail sales team.
- Supervise the effective induction and training of all employees.
- Communicate sales performance to the team.
- Assist the store manager in the recruitment of retail sales assistants.
- Assist the store manager in the effective management of retail sales team performance.
- Assist with Back Office management.
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Operations
- Ensure store is merchandised in a customer-friendly and competitive manner, ensuring compliance with company procedures and guidelines.
- Ensure housekeeping in the store is maintained at an optimum level.
- Coordinate in-store sales and promotions.
- Communicate with the retail sales team regarding in-store sales and promotions.
- Ensure the appropriate cash register and cash handling policy is adhered to.
- Ensure shelf-edged labels are updated on a weekly basis.
- React to local market trends and competition in an appropriate manner.
- Ensure customers always receive high quality and consistent service.
- Deal with and rectify customer complaints in an effective and pleasant manner.
- Pro-actively take necessary action in store improvements following customer complaints.
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General
- Know and understand company policies and procedures and ensure they are implemented effectively by the retail sales team.
- Achieve targets as agreed with the store manager.
- Escalate issues to the store manager as appropriate.
- Communicate with the store manager on an ongoing basis.
- Deputise as store manager when the store manager is not available.
- Undertake other additional duties as may be assigned by the store manager.
Ideal Candidate Attributes
- Previous supervisory experience
- Operational knowledge of the retail environment
- Working knowledge of CBE back office would be an advantage
- Excellent interpersonal skills
- An understanding of consumer needs
- HACCP trained
- Committed to continually improving standards
- Self-motivated & ambitious
- Computer literate
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Skills
Retail management
Supervisory experience
Customer service
Team leadership
Staff training
Recruitment
Merchandising
Cash handling
Inventory management
HACCP
Back office management
Computer literacy
Interpersonal skills
Performance management
Sales promotion
Location