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Assistant Surveyor - Job Description
Role
Assistant Surveyor
Location
London
Employment Type
Full Time - Permanent
Division
Complex cases
Salary
Competitive
About Us
Ardent is the UKās leading provider of land, consent management, and stakeholder engagement services, supporting major infrastructure and regeneration projects from concept to delivery. We are passionate about delivering life-improving change for communities and future generations.
Role Purpose
We are seeking an Assistant Surveyor to join our Complex Cases Team. The role involves supporting our compensation experts in technically complex compensation work across sectors like regeneration, transport, utilities, and renewables. You'll gain experience in project delivery from various perspectives, develop knowledge of court and tribunal processes, and work towards becoming a chartered surveyor and registered valuer.
Key Responsibilities
- Case Work Delivery: Assist in the delivery of case work tasks, ensuring timely results that exceed client expectations and maximize team performance.
- Communication: Liaise with clients, lawyers, and other property professionals to strengthen relationships and develop "trusted advisor" status. Improve relationships with stakeholders and their advisors, including those in dispute with our clients.
- Project/Case Hygiene: Support the Complex Cases Team (CCT) in achieving financial objectives. Ensure timesheets and expenses are accurate and submitted on time to help exceed commercial performance and meet WIP and debtors KPIs.
- Technical Knowledge: Develop a fast-tracked understanding of property valuation and compulsory purchase compensation. Adopt a forensic approach to interpreting compensation legislation, case law, and the assessment of compensation. Support CCT case workers in providing industry-leading compensation advice.
- Land Services Support: Serve as the first point of contact for colleagues in Land Services, providing basic compensation advice or directing queries to other CCT members. Enhance the compensation knowledge base and performance within Land Services.
- Thought Leadership Support: Assist CCT members with external thought-leadership assignments, including public speaking opportunities and the publication of articles. Contribute to external marketing efforts to maintain CCT's reputation as an industry-leading source of compulsory purchase compensation expertise.
- Growth: Engage in business development and cross-selling efforts to support the wider growth of the business. Expand instructions by consistently exceeding client expectations.
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Skills & Experience
- Relationship Building: Ability to build effective working relationships with clients and other stakeholders, both internally and externally. Enhanced teamwork leads to aligned decision-making, increased efficiency, and improved collaboration.
- Property Market and Compensation Knowledge: Basic understanding of property market disciplines, including awareness of relevant laws, policies, and upcoming changes. Ability to provide and support advice to clients, improving client satisfaction and potential for repeat business.
- DCOs and CPO/CA Processes Knowledge: Familiarity with Development Consent Orders (DCOs) and Compulsory Purchase Orders (CPOs)/Compensation Assessment (CA) processes, compensation frameworks, stakeholder engagement, and negotiation. Exceed client expectations by effectively supporting CCT members.
- Responsibility and Independence: Ready to take on responsibility and work independently when needed, ensuring efficient and cost-effective delivery of case work.
- Communication Skills: Excellent interpersonal skills and ability to communicate effectively verbally and in writing to various audiences. Clear and concise communication with team members, clients, project teams, and other parties.
- Attention to Detail: Accurate and effective completion of tasks to achieve client satisfaction.
- Independent Thinking: Ability to reach independent views based on evidence and defend those views, while being open to constructive amendments when justified. Development of negotiation skills and traits necessary for expert witness work.
- Experience: Ideally, a minimum of 1-year Post-Qualified Experience (PQE) to provide immediate support to CCT
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Pay Range and Compensation Package
- Hybrid working
- 25 days of annual leave (with options to buy or carry over)
- Enhanced maternity and paternity pay
- Company pension scheme
- Benenden Health Care (mental health support, 24/7 GP services, physiotherapy, optical and dental cover, personal accident protection)
- Cycle to Work scheme, electric car leasing, recognition awards, long service leave, discretionary annual bonus scheme
Equal Opportunity Statement
Weāre proud to be an equal opportunities employer, and weāre passionate about creating a workplace where youāre empowered to bring your authentic self to work every day. We are committed to building a diverse, inclusive team where everyone belongs. We welcome talent from all backgrounds and actively encourage applications from underrepresented groups.
If youāre ready to grow with a business thatās scaling rapidly and making a real impact, youāre in the right place!
To apply or learn more about this opportunity, please email recruitment@ardent-management.com
āIt took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what Iāve been looking for.ā
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