Assistant Vice President, IT Business Manager

About CLS:

CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.

Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.

CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

Our ambition to make a positive difference starts with our people. Our values underpin everything that we do at CLS and define our working environment:

• Pivotal purpose
• Trusted guardian
• Targeted innovation
• Facilitate connections
• Delivering excellence
• Inclusive culture

Job Information:

Functional Title: IT Business Manager

Department: Technology - Office of the CIO

Corporate Level: Assistant Vice President

Reports To: Director, IT Strategy and Business Management

Location: London

Section one – Overview of the role:

The Office of the CIO (“OCIO”) plays a critical role in driving operational excellence, strategic alignment, and governance maturity across the IT Division. The IT Business Manager is primarily responsible for supporting members of the IT Leadership team and their direct reports enabling effective IT Leadership operations by defining and tracking departmental performance, building strategic roadmaps, coordinating governance activities, managing communications and supporting preparation for key meetings.

We are looking for an individual who will bring fresh thinking, creativity and a proactive approach to the role. This is an opportunity to shape and influence how IT Business Management is delivered, identifying new ways to improve processes, enhance reporting, strengthen governance and add value across the IT Division.

Section two - What you will be doing:

• Co-ordinate IT Governance activities, ensuring adherence to the IT Management Policy and Governance Frameworks. Provide oversight of governance deviations and agreed remediation plans.
• Track and report on Key Performance Indicators (KPIs) to measure performance, IT Strategy success, ensuring traceability through to the Corporate KPIs.
• Produce executive-level management information, dashboards, and KPI reporting to provide insight into IT Performance and strategic progress.
• Provide Business Management support to IT Leadership, including preparation of materials for board meetings, executive committees and key stakeholder presentations.
• Support with the development and implementation of an IT Communication strategy including creation of materials, facilitation of Town Halls, publishing and managing content for IT Intranet sites.
• Drive consistency in departmental reporting, planning and business management practices across technology teams.
• Provide oversight of the technology policy framework; improving internal awareness of IT Governance, roll out training and guidance as required (e.g. Policy document review cycles).
• Manage the business continuity plan for the Office of the CIO.
• Provide support to the Business Management lead, ensuring the effective delivery of business management objectives.
• Involvement in additional activities:
  • Set up of dedicated IT Department governance forums.
  • Implementation of KPIs at an IT Department level.
  • Set up and facilitation of IT Department level Town Halls.
  • Creation of department level roadmaps to support the delivery of the IT Strategy.
  • Development and maintenance of IT Departmental dashboards in PowerBI to visualize IT performance and metrics.