Carter Jonas
Associate Asset Manager (Team Lead)
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We have an exciting opportunity for an experienced Associate Asset Manager (Team Lead) to join our growing Property and Asset Management team, based in either our Leeds or Birmingham office.
Working with a diverse portfolio of infrastructure clients across the UK, you will play a key role in leading a team of Asset Managers responsible for managing residential assets and delivering an exceptional service to our clients. This is a fantastic opportunity for someone who enjoys combining hands-on asset management with team leadership, whilst contributing to the continued growth and success of a nationally recognised infrastructure team.
The role will have a particular focus on the management of vacant residential properties, ensuring assets are brought into a safe, compliant and lettable condition. You will work closely with colleagues across Property Management, Facilities Management and our regional teams, building strong relationships with clients and stakeholders to drive the best outcomes.
We offer a competitive salary and comprehensive benefits package, including 25 days' annual leave, matched pension contributions, life assurance, and flexible benefits such as additional holiday purchase, health cash plans, and a cycle-to-work scheme. We also support flexible and agile working to help you balance your career and personal commitments.
Main Tasks
- Lead, motivate and support a team of Asset Managers, ensuring a high standard of service delivery across a varied residential property portfolio.
- Take overall responsibility for the management of vacant residential assets, driving progress to bring properties back into a lettable condition efficiently and cost-effectively.
- Monitor team performance against client KPIs and service level agreements, ensuring contractual obligations are consistently achieved.
- Oversee the acquisition and onboarding of new properties into the portfolio, ensuring a seamless transition and effective management from day one.
- Work closely with the Facilities Management team to ensure all compliance requirements and property checks are completed.
- Manage improvement, repair and maintenance works, including coordinating contractors, arranging access and monitoring works through to completion.
- Ensure regular property inspections are undertaken and accurately recorded within internal systems.
- Build and maintain strong relationships with clients, contractors and internal stakeholders, acting as a trusted point of contact.
- Prepare and deliver accurate client reporting, providing clear updates on portfolio performance and key asset activity.
- Maintain a strong understanding of relevant legislation, industry standards and best practice.
- Undertake occasional site visits to inspect assets, meet contractors and support operational requirements.
- Contribute to the ongoing development of processes, people and service delivery within the wider Property and Asset Management team.
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What will it take to be successful?
We're looking for an experienced property professional who combines strong technical knowledge with excellent leadership skills and a proactive approach to problem-solving.
You will have:
- At least five years' experience within property management, residential lettings or a related field.
- Previous experience leading, mentoring or managing a team, with the ability to motivate others and drive high performance.
- Strong knowledge of residential property management and landlord compliance requirements.
- Professional qualifications such as MRICS, MARLA or equivalent (desirable).
- The ability to manage multiple priorities and work effectively within a fast-paced environment.
- Excellent communication and interpersonal skills, with confidence managing stakeholder relationships at all levels.
- A professional and empathetic approach when handling challenging or sensitive situations.
- Strong organisational skills, attention to detail and a commitment to delivering high-quality work.
- Confidence using Microsoft Office and property management systems.
- Sound commercial awareness and a client-focused mindset.
- A full UK driving licence and willingness to travel when required.
Above all, you'll be a collaborative leader who enjoys developing people, building relationships and delivering outstanding service to clients, while helping shape the future growth of our infrastructure asset management offering.
Why choose us?
We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.
As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.
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About us
Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.
Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.
We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.
Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.
Our values
- Approachable – We treat every relationship with respect, integrity, and warmth
- Effective – We do what we say we will, we do it well and we are accountable
- Ambitious – We are ambitious for our clients and for our firm
We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:
- Communication - Ensures effective, clear, and relevant communications in support of business objectives
- People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
- Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
- Use of Technology - Modern, Agile, Digital Employee
- Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
- Personal Effectiveness & Productivity - Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.
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