Bank of China
Associate Client Onboarding Operations - Mandarin Speaking
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About the role
Operations Services - Financial Crime Operations department is responsible for ensuring that all financial crime risks in Bank of China (UK) Limited and Bank of China Limited London Branch (jointly referred to as the Bank) are identified, managed or mitigated within the first line of defence (1LoD). A key component of the department’s coverage is responsibility for the Bank’s operational adherence to the UK regulatory requirements, namely with regards to Customer Due Diligence (CDD), Fraud Prevention and Management, Sanctions Screening, Transaction Monitoring and the provision of adequate training and support to the front line business. As an Associate Client Onboarding Operations - Mandarin Speaking, you will contribute to the smooth running of the Onboarding & CIF Management team. You will be responsible for the creation of Customer Information Files (CIF) for Corporate Banking and Financial Institutions clients while ensuring data integrity. This is a full time permanent position.
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Key responsibilities
- Create CIFs ensuring all customer data are entered into the system in an accurate manner, in line with customer type
- Cross check new customer information (e.g. passport, address) against the account opening form
- Check existing customer information against the CIF amendment form (if any)
- Check that relevant customer information in the system complies with the account opening standards
- Liaise with branches in relation to making amendments and monitoring progress
- Assist with CIF reporting tasks
- Perform daily and monthly analysis of potential data errors and liaise with branches on the findings
- Liaise with IT Centre (Europe) and Head Office in relation to CIF reporting and testing
- Participate in system upgrades and testing outside working hours, including weekend on rota basis, as and when required
- Undertake other ad hoc tasks and participate in projects when required
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Requirements
- Degree educated in Business, Finance, Accounting or other relevant subject
- Experience in data entry or operational roles, preferably within Financial Services or Banking sectors
- Prior experience in an IT role is a plus
- Knowledge of Customer Due Diligence (CDD) and Anti Money Laundering (AML) is a plus
- Risk awareness knowledge
- Excellent English and Mandarin communication skills
- Attention to detail
- Proficient in MS Office particularly in the use of MS Excel
- Team player
- Highly organised
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