Lightfully Behavioral Health
Associate Clinical Director (Virtual Outpatient Program)
Birmingham
$88k – $114.4k/yr
Posted 1 day ago
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Job Summary
Lightfully is seeking an Associate Clinical Director for a virtual PHP/IOP program. This role is responsible for the day-to-day management of the site’s clinical operations and program-level performance. This includes performance across clinical, team, growth, and financial objectives.
Milieu management and consultation during business hours is a requirement of the role.
Major Responsibilities
- Upholds and maintains the vision, mission, and company values (i.e., Lightfully’s Shining Commitments).
- Leads site-level teams to achievement of goals in key areas of the business:
- Clinical
- Provides leadership and day-to-day management of the site’s clinical operations; leads team to achieve key clinical performance indicators.
- Ensures fidelity to the clinical model through supervision of clinical staff.
- Partners with other departments and corporate leaders to implement quality initiatives and clinical training.
- Achieves optimal client lengths-of-stay metrics, including facilitation of client admissions and transitions within levels of care.
- Works with Compliance to ensure safety and compliance with all governing bodies and internal policies and procedures.
- Responsible for client treatment experience at specific site.
- Oversees treatment team to ensure clinical excellence and the delivery of appropriate clinical interventions.
- Financial
- Responsible for meeting monthly budget targets.
- Manages labor (adherence to labor model) and other variable expenses.
- Participates in monthly operating review for region, with executive leadership team.
- Team
- Oversees hiring, performance management, and job leveling for site-level positions.
- Provide support and coaching to employees. Other management activities include (but are not limited to):
- Interviewing, hiring, goal development, onboarding and ensuring continuous training requirements and compliance items are met.
- 1:1 and team meetings to discuss successes, challenges, new projects, innovations, company changes, etc.
- Timely coaching and disciplinary action (delivery and documentation), as needed
- Completing performance reviews for employees within company designated timeframes
- Maintain employees’ timecards in the Payroll system, ensuring the correct hours are accounted for, overtime is managed, and paid-time off requests are promptly addressed.
- Ensures resolution of complaints, grievances, and disciplinary actions at the site-level.
- Optimizes employee engagement, retention, and turnover at the site-level.
- Ensures site-level teams are onboarded and trained effectively.
- Provides “on-call” coverage as needed within their program(s).
- Growth
- Accomplishes metrics related to ADC, inquiries, and admissions.
- Drives site-level census growth in partnership with Marketing, Outreach, and Admissions.
- Culture
- Ensures implementation of programs, across region, to promote the Company’s culture, vision, and Shining Commitments.
- Performs other duties, as assigned.
- Clinical
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Specific Skills/Competencies
- Excellent management and supervisory skills.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
- Ability to navigate Electronic Medical Record systems.
When serving as the Administrator of the facility, this position is required to:
- Complete Administrator certification and 20 clock hours of continuing education per year in areas relating to mental health and the care of the mentally ill, and/or administration.
- Complete First Aid Training (First Aid Certificate)
- Complete required health screening, TB clearance, Criminal Record Clearance
General Skills and Requirements
- Able to communicate effectively in English, both verbally and in writing.
- Able to work for prolonged periods sitting at a desk and working on a computer.
Physical Requirements
- Ability to communicate with individuals over phone, electronic correspondence, and in-person.
- Ability to work for prolonged periods of time sitting at a desk and working on a computer.
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Mental/Social Requirements
- Must demonstrate working effectively with and showing respect to all clients/patients and staff, including those from diverse ethnic, cultural, religious, socioeconomic, sexual preferences and/or identities, gender identities/expression, and political backgrounds.
- Must demonstrate ability to navigate crisis and solving problems independently, using best judgment and critical thinking skills.
- Must maintain a positive, friendly, and welcoming attitude with staff and clients at all LBH facilities within the organization.
- Must utilize professional communication when addressing issues with clients and/or staff.
Other Information
- Must pass extensive background check.
- Must meet criteria of auto use policy, including driving a vehicle and possessing valid Driver’s License
Qualifications
- Master's degree in psychology-related field.
- Associate level BBS registration, in good standing, required. Full clinical licensure preferred.
- 5+ years of related experience, required, including:
- At least two (2) years of full-time work experience in a community program that serves clients who have a mental illness. Such experience must be in the direct provision of services to clients, of which one (1) year must be in the position of supervising direct care staff.
- At least one (1) year in a management or administration.
Pay Range
The pay range for this position is $88,001-$114,400 annually.
Benefits
At Lightfully, we believe in caring for our team as much as we care for our clients. We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Our benefits for full-time employees include:
- Competitive compensation
- Medical, dental, and vision insurance
- Paid time off
- Self-care days
- 401(k) plan
- Continuing education and professional development opportunities
- Employee assistance program (EAP)
- A supportive, mission-driven culture that values authenticity, connection, and integrity
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