Pivotal London
Associate Commerce Director
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Associate Director / Integrated Commerce Director – 10-Month FTC
Location: London
Salary: Circa £60,000 pro rata
Contract: 10-month Fixed-Term Contract
Working Pattern: Hybrid, 3–4 days per week in the office
Start Date: ASAP
About the Role
We are recruiting for an experienced Associate Director / Integrated Commerce Director to join a global commerce function on a 10-month fixed-term contract.
This is a senior, strategic role focused on global retail media and commerce partnerships, helping shape commerce strategy across multiple markets and ensuring maximum value is delivered through key retailer and platform relationships.
The role will suit someone with a strong background in retail media, commerce or eCommerce who is comfortable operating in a highly autonomous, individual-contributor position and influencing stakeholders across global, regional and local teams.
Key Responsibilities
- Lead strategic relationships with major retail media, commerce and platform partners.
- Develop and manage global commerce partnership roadmaps.
- Oversee Joint Business Plans, annual plans and ongoing partner governance.
- Lead quarterly and half-year business reviews, tracking performance and partner commitments.
- Identify opportunities to drive growth through investment, innovation, measurement and partnership benefits.
- Advise senior stakeholders on retail media strategy and its role within wider commerce and media plans.
- Work with local markets to identify and scale pilots, alphas, betas and best practice.
- Connect commerce strategy with media, technology and data capabilities.
- Develop strategic recommendations that drive measurable commercial outcomes.
- Contribute to thought leadership across retail media, connected commerce, AI and emerging technologies.
- Build strong relationships across internal teams, clients, retailers and platform partners.
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Skills and Experience
- Significant experience across retail media, commerce media, eCommerce, digital partnerships or shopper marketing.
- Experience working within a global or multi-market commerce role.
- Strong understanding of the retail media ecosystem and major commerce platforms.
- Knowledge of platforms such as Criteo, CitrusAd and Epsilon.
- Experience managing senior retailer, client or platform relationships.
- Experience with Joint Business Plans, annual planning, QBRs or HBRs.
- Strong understanding of audience targeting, conversion measurement, attribution and performance frameworks.
- Experience across omnichannel retail, eCommerce and quick-commerce ecosystems.
- Ability to connect commerce strategy with wider media, data and technology capabilities.
- Strong stakeholder management, communication and presentation skills.
- Experience working within complex, matrixed organisations.
- Proven ability to influence without direct authority across multiple markets.
- Proactive, self-sufficient and comfortable working with a high level of autonomy and accountability.
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Desirable Experience
- Experience within FMCG or another multinational organisation.
- Exposure to major global retail media and commerce partners.
- Experience working with major omnichannel or quick-commerce retailers.
- Knowledge of commerce-enabled platforms including Meta, YouTube and Reddit.
- Experience developing thought leadership around commerce, retail media or emerging technology.
- Understanding of AI applications and measurement innovation within commerce and media.
The Ideal Candidate
You will be a strategic and commercially minded commerce leader with a strong understanding of both the technical and partnership sides of retail media.
You will be comfortable leading senior conversations, managing complex partner relationships and operating across multiple international markets, while also having enough technical depth to understand platforms, measurement, attribution and the wider commerce ecosystem.
This is a highly autonomous role and would suit someone who can quickly take ownership, build credibility with senior stakeholders and drive the global commerce agenda forward.
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