RH Restoration Hardware
Associate, Customer Experience, French Speaking
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Experience Associate
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design, and home furnishings.
Your Responsibilities
- Live Our Vision, Values and Beliefs every day
- Represent the RH brand through polished communication, personal appearance, and professionalism
- Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations
- Collaborate with cross-functional partners and Leaders to ensure the customer’s needs are not only met but also exceeded
- Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems
- Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships
- Qualify and educate potential design customers on services offered by RH Interior Design
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Our Requirements
- 1+ years of experience in Customer Service, high-end furniture, and luxury retail preferred
- Fluent in French, written and verbal
- Poise and confidence to interact with high-end customers while maintaining confidentiality
- People and relationship-driven
- Driven to deliver first-class service and exceed customer expectations
- Ability to recognize and respond to multiple priorities
- Exceptional analytical, problem-solving, and decision-making skills
- Strategic, highly organized, and results-oriented
- Excellent verbal and written communication skills
- Commitment to Quality with exceptional attention to detail
- Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce, and Google Applications
- Willingness to work a flexible schedule, including evenings, weekends, and holidays
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Physical Requirements
- Ability to be productive working remotely
- Ability to travel to the nearest gallery as needed
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills