HSBC
Associate Delivery Manager
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If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Associate Delivery Manager, within Chief Operating Office, UK Change Execution.
The Associate Delivery Manager sits within the Core Banking value stream in UK Change Execution. Working alongside Delivery Leads and Delivery Managers, you will support the initiation, design and delivery of business and technology change.
In this role you'll:
- Support Delivery Leads and Delivery Managers across the initiative lifecycle, helping to deliver change safely and successfully.
- Create and maintain achievable delivery plans, balancing scope, schedule, resources, interdependencies, budget and risk.
- Coordinate change and implementation activity, manage blockers and help keep delivery on track against agreed deadlines.
- Build effective relationships with Business, Technology, Digital and other partners to support delivery of agreed outcomes.
- Understand business needs and help translate complex requirements into deliverable epics, user stories and backlogs where appropriate.
- Identify delivery risks and challenges, support appropriate approvals and controls, and escalate issues in a timely way.
- Adapt to changing priorities and ambiguity, applying critical thinking and practical problem-solving to reach the right outcome.
- Capture and share lessons learned, helping improve change delivery practices across UK Bank.
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To be successful in this role you should meet the following requirements:
- Some experience of supporting delivery, projects, change activity or comparable work in another business area. Transferable experience is welcomed.
- Demonstrable ability to work to deadlines, manage competing priorities and remain flexible as requirements change.
- Strong stakeholder engagement and collaboration skills, with confidence working across different teams and functions.
- Clear and effective written and verbal communication skills.
- Strong critical thinking and problem-solving capability, with a pragmatic and practical approach.
- Ability to plan activities, identify risks and support appropriate mitigation and escalation.
- An understanding of change delivery approaches or methodologies, including Agile, would be advantageous.
- An understanding of retail financial services would be beneficial but is not essential.
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As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
Opening up a world of opportunity
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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